Available to hire
I am a Full Stack Software Developer (MERN) and Per Scholas graduate, skilled in building scalable web applications using MongoDB, Express.js, React, and Node.js. I have strong API development, Git/GitHub, and web security best practices. I come from a healthcare and science background with strong analytical skills, and I am committed to continuous learning and delivering high-quality, user-focused solutions in software engineering and the technology industry.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
English
Fluent
Work Experience
Technical Support Specialist at Wells Fargo
November 1, 2016 - March 1, 2018Delivered efficient technical support for online banking platforms, resolving 95% of inquiries on first contact and ensuring a seamless customer experience. Troubleshot software and online service issues, guiding users through solutions that improved platform adoption and digital engagement. Identified and escalated complex technical issues to development teams, helping improve system reliability and reduce repeat support requests. Recognized for maintaining high customer satisfaction scores and contributing to process improvements in digital banking support.
K–12 Tutor at Birmingham Tutoring Company
July 1, 2016 - November 1, 2016Provided one-on-one and small-group academic support across multiple subjects, helping students strengthen foundational skills. Developed personalized learning plans that aligned with each student's goals and reinforced concepts through structured practice. Communicated progress with parents and staff to ensure consistent academic growth.
Anesthesiology Technician at Grandview Medical Center
June 1, 2011 - May 1, 2012Operated within a fast-paced, high-stakes environment requiring precision and adherence to protocols. Collaborated with cross-functional teams to coordinate tasks and maintain smooth workflows, mirroring agile teamwork in software development. Diagnosed and resolved equipment or setup issues under time pressure, strengthening technical troubleshooting and problem-solving abilities. Maintained accurate documentation and followed standardized procedures.
Certified Pharmacy Technician at Walgreens
March 1, 2009 - May 1, 2011Managed high-volume prescription processing with accuracy and compliance, reinforcing attention to detail essential for debugging and writing error-free code. Used pharmacy information systems to enter, verify, and track data, building familiarity with structured workflows and database-driven operations. Communicated clearly with customers and healthcare providers to resolve issues quickly, strengthening problem-solving and user-support skills transferable to technical troubleshooting.
Education
Full Stack Software Engineering (MERN) Program at Per Scholas
October 1, 2025 - February 1, 2026Full Stack Software Developer Training at Sabio Coding Bootcamp
April 1, 2024 - December 1, 2024Doctor of Medicine (MD) Coursework at St. Matthew's University School of Medicine
May 1, 2018 - December 1, 2023Post-Baccalaureate Pre-Medical Program / School of Medicine at Omaha, NE (Post-Baccalaureate Pre-Medical Program)
June 1, 2012 - December 1, 2015Bachelor of Science in Biology at University of Alabama at Birmingham
September 1, 2007 - May 1, 2011Qualifications
Industry Experience
Healthcare, Software & Internet, Professional Services, Education
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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