I am an experienced Learning and Development professional with a passion for creating impactful learning experiences. With over eight years in the field, I've had the opportunity to train over 3,500 individuals across 13 countries, enhancing their skills and driving organizational success. My journey has involved collaborating with talented teams, using various LMS platforms, and constantly seeking innovative ways to improve training effectiveness.…

Muhamed Mundi

I am an experienced Learning and Development professional with a passion for creating impactful learning experiences. With over eight years in the field, I've had the opportunity to train over 3,500 individuals across 13 countries, enhancing their skills and driving organizational success. My journey has involved collaborating with talented teams, using various LMS platforms, and constantly seeking innovative ways to improve training effectiveness.…

Available to hire

I am an experienced Learning and Development professional with a passion for creating impactful learning experiences. With over eight years in the field, I’ve had the opportunity to train over 3,500 individuals across 13 countries, enhancing their skills and driving organizational success. My journey has involved collaborating with talented teams, using various LMS platforms, and constantly seeking innovative ways to improve training effectiveness.

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Language

Arabic
Fluent
English
Advanced

Work Experience

Senior Learning Designer at Nexford University
January 1, 2025 - Present
Collaborate with SMEs to develop and enhance training content for online courses, utilizing Canvas LMS. Focus on improving the overall learning experience for students by ensuring content alignment with university standards.
Contractor Instructional Designer at The KPI Institute
September 1, 2024 - January 1, 2025
Designed and validated multiple training programs to ensure alignment with company learning objectives, streamlining processes for evaluating external training materials, and managing external trainers.
L&D Manager at Partners Outsourcing Solutions
December 1, 2023 - October 1, 2024
Managed L&D operations across Egypt and the Philippines, implementing training programs for a team of 250+ agents and improving QA performance.
L&D Operations Manager at GoMyCode
February 1, 2023 - May 1, 2023
Oversaw training operations and managed instructor recruitment. Designed training programs while leading PR efforts and local partnerships.
Regional L&D Manager at Jumia
September 1, 2021 - February 1, 2023
Developed and delivered training for customer service teams across 11 countries, achieving an 8% increase in CSAT by focusing on both technical and soft skills training.
L&D Specialist at Pharos University In Alexandria
November 1, 2017 - September 1, 2021
Designed and delivered training programs for eight faculties, developing assessments for over 3,000 students and aligning training materials with best practices.

Education

Bachelor of Arts at Pharos University in Alexandria
September 1, 2013 - July 1, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Professional Services

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