I am a highly motivated professional with over seven years of experience across retail, healthcare, and business management. I currently own and operate Lux Wines & Spirits and Lux Car Wash in Utawala, Nairobi, where I oversee daily operations, finance, onboarding, and marketing to grow sales and brand presence. My work combines hands-on management with a customer-centric mindset to build strong teams and lasting client relationships. My leadership style is organized, adaptable, and results-driven. I have led teams of 20+ people, consistently hit targets, and deliver excellent customer service, while maintaining compliance and a positive, collaborative work environment.

Mike Nzoka Mwendwa

I am a highly motivated professional with over seven years of experience across retail, healthcare, and business management. I currently own and operate Lux Wines & Spirits and Lux Car Wash in Utawala, Nairobi, where I oversee daily operations, finance, onboarding, and marketing to grow sales and brand presence. My work combines hands-on management with a customer-centric mindset to build strong teams and lasting client relationships. My leadership style is organized, adaptable, and results-driven. I have led teams of 20+ people, consistently hit targets, and deliver excellent customer service, while maintaining compliance and a positive, collaborative work environment.

Available to hire

I am a highly motivated professional with over seven years of experience across retail, healthcare, and business management. I currently own and operate Lux Wines & Spirits and Lux Car Wash in Utawala, Nairobi, where I oversee daily operations, finance, onboarding, and marketing to grow sales and brand presence. My work combines hands-on management with a customer-centric mindset to build strong teams and lasting client relationships.

My leadership style is organized, adaptable, and results-driven. I have led teams of 20+ people, consistently hit targets, and deliver excellent customer service, while maintaining compliance and a positive, collaborative work environment.

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Language

English
Fluent
Swahili
Advanced

Work Experience

Owner at Lux Wines & Spirits & Lux Car Wash
May 1, 2022 - Present
Manage daily operations of retail, wholesale, and car wash services; handle finance, customer service, staff management, and compliance; develop marketing strategies (B2B & B2C) to grow sales and brand awareness.
Healthcare Assistant at Agency, Leeds
March 1, 2022 - September 10, 2025
Delivered personal care and support to residents in care homes and mental health facilities; assisted residents with social and leisure activities to promote wellbeing; maintained accurate care records and ensured a safe, clean environment.
Team Leader at Tesco Express, Beeston, Leeds
April 1, 2017 - September 10, 2025
Oversaw daily store operations including cash office, stock control, and customer service; trained, mentored, and supported junior staff to meet performance targets; delivered strong KPIs and ensured compliance with health & safety standards.
Customer Assistant at Tesco
May 1, 2016 - September 10, 2025
Provided customer service on tills and self-service checkouts; replenished stock, received deliveries, and maintained health & safety standards; supported managers with training and compliance tasks.
Customer Assistant at Tesco
September 1, 2016 - September 10, 2025
Provided customer service on tills and self-service checkouts; replenished stock, received deliveries, and maintained health & safety standards; supported managers with training and compliance tasks.
Team Leader at Tesco Fulfilment Centre, Greenford, London
July 1, 2015 - September 10, 2025
Led a team in the picking department to achieve daily targets and KPIs; managed workloads, chaired meetings, and handled customer queries; trained and mentored staff to promote a productive workplace.
Personal Shopper at Tesco Fulfilment Centre, Greenford, London
November 1, 2011 - September 10, 2025
Picked and prepared customer orders for timely delivery; ensured accuracy, quality, and efficiency in order fulfilment.

Education

Diploma in DIgital Marketing at Google Open College
July 27, 2025 - September 10, 2025
Certificate in Healthcare at Leeds
September 10, 2025 - September 10, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Healthcare, Wholesale & Distribution, Professional Services, Other, Education