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Seasoned IT professional with over 15 years of diverse experience in customer technical support, infrastructure management, customer success, and consulting. Bilingual in English and Spanish, with a strong track record of managing enterprise-level clients, troubleshooting complex systems, relying on data to make decisions and delivering excellent customer experiences. Expert at aligning technical solutions with business needs.…Seasoned IT professional with over 15 years of diverse experience in customer technical support, infrastructure management, customer success, and consulting. Bilingual in English and Spanish, with a strong track record of managing enterprise-level clients, troubleshooting complex systems, relying on data to make decisions and delivering excellent customer experiences. Expert at aligning technical solutions with business needs.

Ignacio Guglielmi

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Seasoned IT professional with over 15 years of diverse experience in customer technical support, infrastructure management, customer success, and consulting. Bilingual in English and Spanish, with a strong track record of managing enterprise-level clients, troubleshooting complex systems, relying on data to make decisions and delivering excellent customer experiences. Expert at aligning technical solutions with business needs.…Seasoned IT professional with over 15 years of diverse experience in customer technical support, infrastructure management, customer success, and consulting. Bilingual in English and Spanish, with a strong track record of managing enterprise-level clients, troubleshooting complex systems, relying on data to make decisions and delivering excellent customer experiences. Expert at aligning technical solutions with business needs.

Available to hire

Seasoned IT professional with over 15 years of diverse experience in customer technical support, infrastructure management, customer success, and consulting. Bilingual in English and Spanish, with a strong track record of managing enterprise-level clients, troubleshooting complex systems, relying on data to make decisions and delivering excellent customer experiences. Expert at aligning technical solutions with business needs.