Senior Test Manager at Guideware Applications (Grange Insurance USA)

Led the QA strategy and testing for the Guidewire Commercial Lines implementation (PolicyCenter, BillingCenter, ClaimCenter) across multiple testing streams (regression, manual, API, and automation). Defined regression scope for each release, reviewed automation scripts, and supervised regression cycles with detailed release reporting. Implemented a scalable QA strategy aligned with transformation goals, covering PolicyCenter, BillingCenter, ClaimCenter, and digital applications. Led API and UI automation efforts using Cypress, integrated with Jenkins/GitLab pipelines, and maintained traceability matrices to ensure complete coverage of requirements. Introduced GenAI-based tools to optimize test case generation and automation script optimization. Facilitated team management, mentoring, and skill development, and produced dashboards and quality metrics for stakeholders.

Test Manager & Test Automation Lead at ABN AMRO Bank (Internet Banking Forms Migration)

Defined test plans for internet banking forms migration, designed and implemented automation frameworks with Selenium, reducing manual effort by 70%. Automated 80% of regression test cases and built reusable scripts to minimize duplication. Accelerated release timelines from 4 weeks to 2 weeks by automating regression suites. Led 3 teams (18 members) with guidance, skill development, and collaboration. Directed Smoke, Functional, and Regression testing using automation suites; tracked defects and quality metrics; monitored automation KPIs; identified gaps to optimize the automation process.

Test Automation Lead & Scrum Master at ABN AMRO Bank (Retail Banking Forms)

Designed and implemented automation framework for banking forms using UFT; oversaw creation of reusable UFT scripts; managed test data and automation script maintenance. Tracked test reports and metrics, facilitated Scrum events, and collaborated with stakeholders to gather requirements, prioritize tasks, and align expectations. Monitored team velocity and burndown charts to ensure on-time delivery and continuous improvement.

Test Automation Lead & Scrum master at Retails Banking Forms (ABN AMRO Bank)

Responsible for developing retail banking forms using Backbase Studio and leading automation and testing efforts. Designed automation framework for banking forms using UFT, created reusable UFT scripts, managed test data, and optimized script maintenance. Facilitated Scrum events (Daily Standups, Sprint Planning, Refinement, Review, Retrospective) and collaborated with stakeholders to align requirements, prioritize tasks, and improve team efficiency. Oversaw team velocity and burndown charts to ensure timely delivery.

Test Automation Lead & Low Code developer at ABN AMRO Bank (Internet Banking & Mobile Banking)

Set up test environments for web and mobile testing; reviewed and developed automation scripts for the retail banking portal using Twist automation tool; performed cross-browser compatibility testing; maintained Twist scripts and analyzed results. Conducted a POC to assess the feasibility of migrating Twist scripts to UFT. Designed and implemented automation framework using UFT with driver scripts and reusable components. Led a team of 6 and coordinated with offshore resources; explored automation opportunities for native mobile applications and built new forms using Backbase Studio.

Test Automation Lead & Low Code developer at Internet Banking & Mobile Banking

Led automation and testing for ABN AMRO Internet Banking & Mobile Banking projects. Set up test environments for web and mobile, developed automation scripts for the retail banking portal using Backbase and Mendix-related tools, managed cross-browser testing, and maintained Twist/UFT scripts. Evaluated POC for automating native mobile apps and designed the automation framework for driver scripts and reusable components. Supervised a team of 6, coordinated with offshore teams, and engaged in POC initiatives to explore automation opportunities.

Test Automation Specialist at Zurich NA (Claim Center)

Developed a POC to assess feasibility of automating the PEGA application using QTP; analyzed Claim Center user stories and designed scenario-based automation scripts; created test data, executed automation, and reported defects. Focused on increasing efficiency across claims workflows and ensuring stable automated test coverage.

Automation Specialist at Zurich NA Claim Center

Developed POC to assess automation feasibility for the PEGA application using QTP. Analyzed claim center user stories, designed reusable automation scripts, created test data, executed automation, and reported results.

Automation Tester at Insbridge

Understood Insbridge product functionality, designed automation framework using Oracle Open Script, prepared drivers and reusable scripts, executed tests, and analyzed results. Worked with .NET, SQL Server environments.

Test Manager & Test Automation Lead at Internet Banking Forms Migration (ABN AMRO Bank)

Led automation and testing for internet banking form migrations. Defined manual and automated test plans, designed & implemented automation frameworks using Selenium, reducing manual effort by 70%, and automated 80% of regression test cases. Built reusable scripts to reduce redundancy and shortened release timelines from 4 weeks to 2 weeks. Managed 3 teams (≈18 members) and oversaw Smoke, Functional, and Regression testing using automation suites. Tracked defects, reported results and quality metrics, and monitored automation KPIs (coverage, execution time). Identified process gaps and implemented improvements.

Automation Tester at HR Self Service Enabling/Payroll Applications Consolidation

Designed and implemented test automation framework for PeopleSoft HR/Payroll applications. Developed QTP scripts for changes, automated batch monitoring, executed tests, and reported defects. Trained UAT users and served as automation SPOC for multiple locations.