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I am a highly driven IT professional with over 12 years of experience as a Senior Quality Assurance Engineer. I specialize in automation and manual testing across Web apps, Web services, and PEGA platforms, translating business goals into thorough validation plans and executable test scenarios. I enjoy collaborating across product, engineering, and QA teams to ensure quality is built into every release. I am a Subject Matter Expert and mentor who guides teams through requirements gathering, enterprise system interactions, and end-to-end testing in Agile environments. My hands-on experience includes API testing, data validation, SQL queries, BrowserStack, Appium, TFS/MTM, Jira, PEGA, and CI/CD pipelines. I thrive on building reliable test frameworks and helping teams deliver robust, compliant software.…I am a highly driven IT professional with over 12 years of experience as a Senior Quality Assurance Engineer. I specialize in automation and manual testing across Web apps, Web services, and PEGA platforms, translating business goals into thorough validation plans and executable test scenarios. I enjoy collaborating across product, engineering, and QA teams to ensure quality is built into every release. I am a Subject Matter Expert and mentor who guides teams through requirements gathering, enterprise system interactions, and end-to-end testing in Agile environments. My hands-on experience includes API testing, data validation, SQL queries, BrowserStack, Appium, TFS/MTM, Jira, PEGA, and CI/CD pipelines. I thrive on building reliable test frameworks and helping teams deliver robust, compliant software.

Nagarathna Rao

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I am a highly driven IT professional with over 12 years of experience as a Senior Quality Assurance Engineer. I specialize in automation and manual testing across Web apps, Web services, and PEGA platforms, translating business goals into thorough validation plans and executable test scenarios. I enjoy collaborating across product, engineering, and QA teams to ensure quality is built into every release. I am a Subject Matter Expert and mentor who guides teams through requirements gathering, enterprise system interactions, and end-to-end testing in Agile environments. My hands-on experience includes API testing, data validation, SQL queries, BrowserStack, Appium, TFS/MTM, Jira, PEGA, and CI/CD pipelines. I thrive on building reliable test frameworks and helping teams deliver robust, compliant software.…I am a highly driven IT professional with over 12 years of experience as a Senior Quality Assurance Engineer. I specialize in automation and manual testing across Web apps, Web services, and PEGA platforms, translating business goals into thorough validation plans and executable test scenarios. I enjoy collaborating across product, engineering, and QA teams to ensure quality is built into every release. I am a Subject Matter Expert and mentor who guides teams through requirements gathering, enterprise system interactions, and end-to-end testing in Agile environments. My hands-on experience includes API testing, data validation, SQL queries, BrowserStack, Appium, TFS/MTM, Jira, PEGA, and CI/CD pipelines. I thrive on building reliable test frameworks and helping teams deliver robust, compliant software.

Available to hire

I am a highly driven IT professional with over 12 years of experience as a Senior Quality Assurance Engineer. I specialize in automation and manual testing across Web apps, Web services, and PEGA platforms, translating business goals into thorough validation plans and executable test scenarios. I enjoy collaborating across product, engineering, and QA teams to ensure quality is built into every release.

I am a Subject Matter Expert and mentor who guides teams through requirements gathering, enterprise system interactions, and end-to-end testing in Agile environments. My hands-on experience includes API testing, data validation, SQL queries, BrowserStack, Appium, TFS/MTM, Jira, PEGA, and CI/CD pipelines. I thrive on building reliable test frameworks and helping teams deliver robust, compliant software.

Skills

Experience Level

Selenium

Expert

SQL

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Senior Software Quality Engineer at UPS

April 1, 2020 - Present

Senior Software Quality Engineer responsible for project planning, estimation, and writing/executing test scripts for new features. Acted as a Subject Matter Expert contributing backlog grooming, detailed user stories with acceptance criteria, and mentoring offshore team members to understand MDA functionality. Used TFS/JIRA for defect tracking; executed automated and manual tests; leveraged BrowserStack for cross-device testing; tested PEGA-based World Shipment flows; created supplemental data and PAS route data; validated TIMM database with SQL and API test data; prepared defect status and status reports.

Quality Assurance Tester at UPS

July 1, 2013 - March 1, 2020

Software Quality Assurance Tester responsible for writing and updating test scripts for new features, validating functionality changes, and performing regression testing. Used HP Quality Center to manage tests; reported bugs via Serena Manager and TFS; automated using VB/C# scripting and QTP; supported data flows with Proteus and DIAD/DCS tools; wrote SQL queries to validate TIMM database; mentored offshore teammates and documented testing flows.