I'm a digitally proficient and self-motivated remote specialist with hands-on experience in international customer service, process coordination, and digital content creation. I am self-taught in Adobe After Effects with 5+ years of hands-on experience and have a strong artistic foundation from formal training in fine arts and graphic design, including Procreate and Canva. I independently develop and execute creative projects, including illustrating and presenting a book project, and I am excited to support global teams with adaptability, creativity, and technical expertise using the latest digital tools.

Amelia Naidenkova

I'm a digitally proficient and self-motivated remote specialist with hands-on experience in international customer service, process coordination, and digital content creation. I am self-taught in Adobe After Effects with 5+ years of hands-on experience and have a strong artistic foundation from formal training in fine arts and graphic design, including Procreate and Canva. I independently develop and execute creative projects, including illustrating and presenting a book project, and I am excited to support global teams with adaptability, creativity, and technical expertise using the latest digital tools.

Available to hire

I’m a digitally proficient and self-motivated remote specialist with hands-on experience in international customer service, process coordination, and digital content creation.

I am self-taught in Adobe After Effects with 5+ years of hands-on experience and have a strong artistic foundation from formal training in fine arts and graphic design, including Procreate and Canva. I independently develop and execute creative projects, including illustrating and presenting a book project, and I am excited to support global teams with adaptability, creativity, and technical expertise using the latest digital tools.

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Language

English
Advanced
Estonian
Advanced
Russian
Fluent

Work Experience

Customer Service Specialist at OSAY Bubble Tea
February 1, 2025 - Present
Handled a high volume of customer interactions independently, resolving issues quickly and maintaining clear communication. Worked in a fast-paced environment requiring multitasking, quick decisions, and calm responses to unexpected situations. Ensured service quality during peak hours and remained adaptable to changing tasks.

Education

Add your educational history here.

Qualifications

Fine Arts and Graphic Design training
January 11, 2030 - December 24, 2025

Industry Experience

Media & Entertainment, Professional Services