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Amelia Naidenkova

Available to hire

I'm a digitally proficient and self-motivated remote specialist with hands-on experience in international customer service, process coordination, and digital content creation.

About

I’m a digitally proficient and self-motivated remote specialist with hands-on experience in international customer service, process coordination, and digital content creation.

I am self-taught in Adobe After Effects with 5+ years of hands-on experience and have a strong artistic foundation from formal training in fine arts and graphic design, including Procreate and Canva. I independently develop and execute creative projects, including illustrating and presenting a book project, and I am excited to support global teams with adaptability, creativity, and technical expertise using the latest digital tools.

  • 1 year's experience
  • Joined December 2025

Languages

  • EnglishAdvanced
  • EstonianAdvanced
  • RussianFluent

Industry experience

  • Media & Entertainment
  • Professional Services

Work experience

Customer Service Specialist · OSAY Bubble TeaFeb 2025 – Present · 1 yr 10 mos

Handled a high volume of customer interactions independently, resolving issues quickly and maintaining clear communication. Worked in a fast-paced environment requiring multitasking, quick decisions, and calm responses to unexpected situations. Ensured service quality during peak hours and remained adaptable to changing tasks.

Certifications and awards

Fine Arts and Graphic Design training2030 – 2025

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