2-paragraph first-person bio, friendly tone

Nancy Gao

2-paragraph first-person bio, friendly tone

Available to hire

2-paragraph first-person bio, friendly tone

Language

English
Fluent
Chinese
Intermediate

Work Experience

Product Designer at Atlassian
September 1, 2023 - Present
Led a cross-functional team to design Atlassian's first AI-powered performance tool, enabling employees to locate work and write self-assessments. Streamlined the performance process and achieved over 30% adoption in the first cycle, saving 10,000 hours in the latter half of the fiscal year. Redesigned Admin Hub onboarding with automated workflows, introduced 40+ new logs monthly, improved quality logs, and contributed to a scalable onboarding experience for 4.5 million monthly users; addressed 6,000+ support requests and saved $57,000 annually in support costs. Collaborated across engineering and product to deliver high-quality experiences in Figma and aligned content and workflows with user feedback and business requirements. Managed fast-paced work and delivered on time against tight deadlines with no compromise on quality.

Education

Bachelor of Communication Design at Auckland University of Technology
January 11, 2030 - January 1, 2023
UX Design Micro Credential Course at Yoobee Colleges of Creative Innovation
January 1, 2022 - December 31, 2022
Figure Masterclass 2.0 at Ultimate Figure Masterclass
January 1, 2025 - October 13, 2025

Qualifications

Certification of Interface Design
January 1, 2025 - October 13, 2025
Interface Design Certification
January 11, 2030 - January 1, 2025
UX Design Micro Credential Course
January 1, 2022 - December 31, 2022
Figure Masterclass 2.0
January 1, 2025 - October 13, 2025

Industry Experience

Software & Internet, Professional Services, Media & Entertainment