Naimah Fed

Available to hire

Skills

Experience Level

Language

English
Fluent
Korean
Beginner
Japanese
Beginner

Work Experience

Case Manager at 449 Recovery
February 1, 2023 - March 1, 2025
Enforced client rights and confidentiality under HIPAA and federal/state rules; documented Medical Necessity of Care and ASAM criteria; monitored treatment protocol compliance; developed individualized plans; conducted progress assessments and adjusted interventions; conducted weekly individual and daily group sessions with family updates; facilitated support groups; knowledgeable about mental illness, substance use, and behavioral addictions; proficient with Microsoft tools and EMR (KIPU).
Lead House Manager at SOCREI
December 1, 2021 - February 1, 2023
Facilitated communication between family members and service providers; protected privacy and information management; oversaw daily household operations; monitored budgets/expenses; evaluated vendor performance; adapted to last-minute changes while maintaining quality.
Sales Associate at SOMA Intimates
July 1, 2022 - January 1, 2023
Promoted inclusive, collaborative problem-solving; increased weekly conversions and UPT; processed POS transactions; collaborated with team to meet sales goals; educated customers on product features and care; resolved inquiries and complaints to foster repeat business; trained new associates on store policies and engagement practices.

Education

Bachelors at Prairie View A&M University
January 11, 2030 - June 1, 2017
Psychology at Saddleback Community College
January 11, 2030 - July 1, 2025

Qualifications

RADT - CCAPP Certification
January 11, 2030 - December 15, 2025

Industry Experience

Gaming, Computers & Electronics, Media & Entertainment, Non-Profit Organization, Healthcare, Professional Services

Skills

Experience Level