Available to hire
I am Syed Naseem Ahmad, an IT consultant with a master’s degree in Computer Engineering from the UK, currently based in Dubai. I bring cross-industry global experience spanning Sustainable Energy, FMCG, Construction, Finance and Medical, with a focus on digital transformation, ERP implementations, cloud adoption, and program governance. In addition to delivering complex enterprise solutions, I enjoy building high-performing teams and driving data-driven decisions across multi-site projects.
Known for leading Scrum-based projects, building cross-functional teams across Singapore, India, and the UAE, and delivering projects on time and within budget. I excel at translating business requirements into practical processes, managing stakeholder expectations, and enabling collaboration through effective training and support.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Arabic
Advanced
Urdu
Advanced
Hindi
Advanced
Work Experience
Digitization/ Projects Coordinator at Yellow Door Energy
July 1, 2025 - October 14, 2025Led end-to-end digitization for Yellow Door Energy, delivering cloud-based ERP/CRM (NetSuite) across three modules (Project Management, CRM, Finance) using Scrum. Established cross-functional teams (Singapore/India), defined sprint cadences, and translated requirements into BRD and workflows. Configured data integration from SCADA, Meteocontrol and VCOM via APIs, led data migration, validation, and user acceptance testing. Implemented data governance with legacy/active/view-only policies, and rolled out end-user training across three offices with a virtual service desk post go-live. Introduced Kanban boards to improve issue visibility and performed root-cause analysis for recurring issues. Also led CRM workflow, security role customization, and cloud adoption (Google Cloud, Microsoft 365) with ongoing HR digitization (WebHR) to enable paperless processes.
Digitization/ Projects Coordinator at Yellow Door Energy
July 1, 2025 - October 13, 2025Led Scrum-based digitization projects, implementing three NetSuite modules (Project Management, CRM, Finance) and cloud ERP/CRM; established cross-functional teams in Singapore and India; defined requirements and workflows, coordinated data migration, API integrations, and end-user testing, and managed a virtual service desk post go-live to address issues and optimize adoption.
Digitization/ Projects Coordinator at Yellow Door Energy
July 1, 2025 - October 13, 2025Led cross-functional Scrum-based digitization initiatives including ERP/CRM implementation (NetSuite modules: Project Management, CRM, Finance), CRM customization, cloud integration (Google Workspace, Microsoft 365), data migration planning, end-user training, and post-live service desk operations.
Digitization/ Projects Coordinator at Yellow Door Energy
July 1, 2025 - October 13, 2025Led digitization initiatives at YDE using Scrum. Implemented three NetSuite modules (Project Management, CRM, Finance) for ERP/CRM, established cross-functional Scrum teams across Singapore/India, defined requirements and BRD, and coordinated data migration. Configured meter readings from SCADA, Meteocontrol, and VCOM via API integrations, managed end-user training, and ran a virtual service desk with root-cause analysis. Implemented Google Cloud and Microsoft 365, and digitized HR using WebHR to enable paperless processes.
Digitization/ Projects Coordinator at Yellow Door Energy
July 1, 2025 - October 13, 2025Digitization and project coordination for YDE in Dubai; led Scrum-based ERP/CRM cloud implementation (NetSuite) across three modules (Project Management, CRM, Finance); established cross-functional teams in Singapore/India; defined requirements; configured NetSuite roles; integrated data from SCADA, Meteocontrol, VCOM via APIs; coordinated data migration, end-user sign-off, and vendor demos; created data migration and training plans; implemented Kanban to track issues; set up a virtual service desk and performed root-cause analysis; delivered training and post-go-live support.
Digitization/ Projects Coordinator at Yellow Door Energy
July 1, 2025 - October 13, 2025Led enterprise digitization initiatives including a cloud-based ERP/CRM implementation (NetSuite) across three modules (Project Management, CRM, Finance). Built two cross‑functional Scrum Teams (Singapore/India), defined workflows, and managed data migration, API integration, and end‑to‑end testing. Coordinated user acceptance testing, live demos, and end‑user training across multiple offices, and established a virtual service desk with root cause analysis for recurring issues. Implemented data mining/filtering policies for legacy data and ensured seamless go‑live with post‑go‑live support and service desk. Implemented Google Cloud and Microsoft 365, including licensing, backups, and device onboarding. Digitized HR using WebHR to enable paperless processes, digital signatures, and automated recruitment/onboarding workflows.
Digitization / Projects Coordinator at Yellow Door Energy
February 1, 2020 - PresentLed enterprise digitization initiatives by implementing cloud ERP/CRM (NetSuite) across three modules (Project Management, CRM, Finance). Configured data migration from multiple systems and set up integrations with SCADA, Meteocontrol, and VCOM. Built two cross-functional Scrum teams (Singapore/India), defined daily/weekly/sprint ceremonies, and created BRD and workflows. Coordinated end-user testing, data migration validation, and live demos. Implemented Google Cloud and Microsoft 365, managed licenses, backups, and access controls. Digitized HR with WebHR, introduced digital signatures, and established a company-wide service desk post go-live. Developed data mining and filtering policy for legacy and active data, and designed end-user training across three offices, with ongoing service desk support and root-cause analysis of issues.
Digital Transformation / Projects Controller at Al Tayer Group
January 31, 2020 - October 13, 2025Led ERP deployment and digital transformation initiatives for Al Ghandi Group assignment. Prepared business cases, risk/issue management, and KPI tracking; defined SLAs for service desk; coordinated data backup, migration, and integration across sister companies; drove in-house CRM development and project timeline management system; delivered CRM and WMS enhancements, and oversaw multiple pilot projects to ensure alignment with senior management.
Digital Transformation/ Projects Controller at Al Tayer Group
January 31, 2020 - October 13, 2025Led in-house ERP project and digital transformation efforts, presenting business cases to the PMO and CEO. Defined requirements, risk assessments, SLAs, and data migration plans; coordinated with sister companies; deployed module-by-module ERP; developed an in-house CRM; managed service desk and data backup/migration activities; improved cross-division collaboration and digital workflows.
Digital Transformation/ Projects Controller at Al Tayer Group
January 31, 2020 - October 13, 2025Led in-house ERP/IT transformation for Al Ghandi Group under Al Tayer; defined business case, requirements, risk analysis, and gap analysis; supported agile deployment of ERP modules; managed data backup, migration, and integration across sister companies; defined SLA for service desk; oversaw data migration and deployment for enterprise resources; led CRM development including marketing policies.
Digital Transformation/ Projects Controller at Al Tayer Group
January 1, 2020 - October 14, 2025Led multiple IT transformation initiatives including an in-house ERP deployment to meet strategic requirements, governance, risk management, and milestone tracking. Coordinated ERP deployment module-by-module, defined SLAs for service desk, and managed vendor engagement. Drove a Timeline Management System with a client-facing portal to monitor project progress, and led CRM development for sales and marketing alignment. Conducted IT audits and WMS enhancements, and implemented print management (SafeQ) and collaboration tools (AirServer). Managed virtualization upgrades and IT assets, ensuring scalable IT infrastructure.
Digital Transformation/ Projects Controller at Al Tayer Group
January 1, 2020 - October 13, 2025Directed ERP initiative and Timeline Management System deployment; prepared business cases, analysed requirements, and maintained risk registers; coordinated data backup/migration/integration across sister companies; defined SLA for service desk and finalised vendor contracts.
Digital Transformation/ Projects Controller at Al Tayer Group
January 1, 2020 - October 13, 2025Directed enterprise-scale digital transformation projects, ERP deployment and Timeline Management System; defined requirements, risk & gap analyses, SLA and service desk management; led data backup/migration, CRM development, WMS refinements, IT audits and device rollouts across the group.
Digital Transformation/ Projects Controller at Al Tayer Group
January 1, 2020 - October 13, 2025Directed in‑house ERP implementation aligned with CEO’s business case, managed Agile deployment across departments, data backup/migration, and KPI‑driven risk management. Led Timeline Management System and CRM initiatives, coordinated IT Audit activities, and oversaw WMS enhancements. Defined service desk SLAs and managed vendor contracts, ensuring alignment with group standards and cross‑company collaboration.
Projects Coordinator at Parsons Brinckerhoff / WSP
August 31, 2016 - October 13, 2025Managed IT projects across GCC and Iraq as part of the PMO. Ensured ITIL-aligned processes, led VPN deployment, virtualization of legacy apps, and delivery of IT projects with a focus on risk, stakeholder alignment, and training.
Projects Coordinator at Parsons Brinckerhoff / WSP
August 31, 2016 - October 13, 2025Managed IT projects across GCC and Iraq; implemented VPN infrastructure; resolved aging applications via virtualization; ensured ITIL-aligned processes; liaison with PMO and site engineers; oversaw training and incident management.
Projects Coordinator at Parsons Brinckerhoff / WSP
August 1, 2016 - October 14, 2025As IT Projects Manager within PMO across GCC and Iraq, delivered VPN infrastructure, server-side VPN deployment, and user training. Led virtualization to run legacy applications on modern OS, ensuring minimal downtime and user adoption. Coordinated with multiple departments and cross-border teams, maintaining ITIL-aligned processes and documentation.
Projects Coordinator at Parsons Brinckerhoff / WSP
August 1, 2016 - October 13, 2025Managed IT projects across GCC and Iraq, ensuring ITIL-aligned governance. Implemented VPN infrastructure, virtualization to support legacy applications, and coordinated with server teams and site engineers. Led training workshops, served as first point of contact for ERP/WMS issues, and supported project delivery.
Projects Coordinator at Parsons Brinckerhoff / WSP
August 1, 2016 - October 13, 2025Managed IT projects across GCC and Iraq, ensuring governance per ITIL standards; led VPN deployment, virtualization of legacy apps, and PMO coordination for timely, under-budget delivery.
Information Technology Projects Manager at Parsons Brinckerhoff / WSP
August 1, 2016 - October 13, 2025Managed IT projects across GCC, aligned with ITIL practices; led VPN deployment, virtualization, and departmental IT initiatives; oversaw training workshops and helped roll out enterprise systems and assets.
Information Technology Projects Manager at Parsons Brinckerhoff / WSP
August 1, 2016 - October 13, 2025Managed IT projects across GCC and Iraq with ITIL‑based governance. Implemented VPN, virtualization to run legacy apps on modern OS, and led training workshops. Served as PMO liaison to ensure alignment with project milestones, risk management, and stakeholder communications.
Projects Coordinator at HSBC Bank
July 31, 2014 - October 13, 2025Supported multiple IT projects including BRP backup/disaster recovery initiatives, GWIS scanner integration, and XP-to-Windows 7 migration. Coordinated with server teams, tracked progress, and produced migration reports for UAE operations.
Projects Coordinator at HSBC Bank
July 31, 2014 - October 13, 2025Provided technical support for HSBC UAE projects; coordinated with vendors; delivered BRP backup solution for disaster recovery; contributed to XP migration and other IT upgrades; collaborated with server teams and PMO.
Projects Coordinator at HSBC Bank
July 1, 2014 - October 14, 2025Led critical IT projects including a BRP backup readiness department and XP to Windows 7 migration. Conducted branch surveys, disaster recovery planning, and migration of approximately 700 desktops UAE-wide, delivering migration reports and ensuring minimal business disruption.
Projects Coordinator at HSBC Bank
July 1, 2014 - October 13, 2025Supported multiple IT projects in HSBC UAE, coordinating with vendors and internal teams. Executed BRP setup for disaster recovery, maintained backup and risk mitigation, and oversaw Win XP to Win 7 migration, reporting progress to PMO and ensuring minimal disruption across branches.
Projects Coordinator at HSBC Bank
July 1, 2014 - October 13, 2025Provided technical project support, coordinated with multiple teams and vendors, and contributed to CRM/ERP-related activities; supported Win XP to Windows 7 migration and related IT upgrades.
Projects Coordinator at HSBC Bank
July 1, 2014 - October 13, 2025Supported HSBC Bank UAE projects; coordinated business resource planning initiatives, risk analyses, and XP migration; collaborated with vendors and PMO to deliver desktop migrations and IT upgrades.
Projects Coordinator at HSBC Bank
July 1, 2014 - October 13, 2025Supported multiple Bank IT projects including BRP backup/data resilience initiatives and XP migration. Coordinated with server, network, and third‑party teams; gathered requirements from wards/clinic units; ensured migration progress and issue resolution; contributed to enterprise IT continuity planning.
Projects Coordinator at Mafraq Hospital
January 31, 2012 - October 13, 2025Managed IT project coordination for health IT initiatives, including BMC Remedy service desk upgrade with AD integration, Cerner health information system pilots, and virtualization of servers to support new deployments.
Projects Coordinator at Mafraq Hospital
January 31, 2012 - October 13, 2025Upgraded hospital IT systems; implemented BMC Remedy service desk; supported Cerner implementation; performed virtualization of legacy apps; contributed to hospital IT infrastructure upgrade.
Projects Coordinator at Mafraq Hospital (ITQAN for Mafraq Hospital)
January 1, 2012 - October 14, 2025Contracted to Mafraq Hospital to upgrade IT systems, leading BMC Remedy Service Desk implementation (including AD integration) and Cerner HIS pilot implementations with Dell partnerships. Managed pilots, configuration, and Wi‑Fi/printer integration. Led virtualization initiatives using VMware ESXi to modernize the hospital’s IT environment.
Projects Coordinator at Mafraq Hospital (via ITQAN)
January 1, 2012 - October 13, 2025Delivered IT upgrade projects including BMC Remedy service desk implementation and Cerner health information system deployment. Coordinated requirements from wards, integrated with active directory, and supported virtualization and pilot deployments.
Projects Coordinator at Mafraq Hospital
January 1, 2012 - October 13, 2025Delivered IT project coordination for hospital system upgrades, including BMC Remedy service desk implementation, Cerner health information system pilots, and virtualization efforts; collaborated with Cerner/Dell teams to tailor solutions to Mafraq Hospital needs.
Projects Coordinator at Mafraq Hospital
January 1, 2012 - October 13, 2025Implemented IT projects including BMC Remedy service desk upgrade, Cerner Health Information Systems pilots, and virtualization; led pilot deployments, integration tasks, and user training.
Projects Coordinator at Mafraq Hospital
January 1, 2012 - October 13, 2025Contracted IT projects including BMC Remedy Service Desk implementation, Cerner Health Information Systems deployment, and virtualization efforts for server consolidation. Delivered pilots, configured Wi‑Fi and Zebra printers, and supported ongoing enhancements and user training.
Education
MSc. Computer Engineering at Sheffield Hallam University, Sheffield, UK
September 1, 2006 - September 1, 2007MSc. Computer Engineering at Sheffield Hallam University
September 1, 2006 - September 1, 2007MSc Computer Engineering at Sheffield Hallam University
September 1, 2006 - September 1, 2007MSc Computer Engineering at Sheffield Hallam University
September 1, 2006 - September 1, 2007MSc Computer Engineering at Sheffield Hallam University
September 1, 2006 - September 1, 2007MSc Computer Engineering at Sheffield Hallam University
September 1, 2006 - September 1, 2007MSc. Computer Engineering at Sheffield Hallam University
September 1, 2006 - September 1, 2007Qualifications
Digital Transformation Certificate
June 1, 2022 - October 13, 2025ISO / IEC 27001 Information Security Associate
January 1, 2021 - October 13, 2025Scrum Master Accredited Certification
June 1, 2021 - October 13, 2025Scrum Associate Accredited Certification
October 1, 2020 - October 13, 2025ITIL Foundation Certificate in IT Service Management
February 1, 2015 - October 13, 2025Digital Transformation Certificate
June 1, 2022 - October 13, 2025ISO / IEC 27001 Information Security Associate
January 1, 2021 - October 13, 2025Scrum Master Accredited Certification
June 1, 2021 - October 13, 2025Scrum Associate Accredited Certification
October 1, 2020 - October 13, 2025ITIL Foundation Certificate in IT Service Management
February 1, 2015 - October 13, 2025Digital Transformation Certificate
June 1, 2022 - October 13, 2025ISO / IEC 27001 Information Security Associate
January 1, 2021 - October 13, 2025Scrum Master Accredited Certification
June 1, 2021 - October 13, 2025Scrum Associate Accredited Certification
October 1, 2020 - October 13, 2025ITIL Foundation Certificate in IT Service Management
February 1, 2015 - October 13, 2025Digital Transformation Certificate
June 1, 2022 - October 13, 2025ISO / IEC 27001 Information Security Associate
January 1, 2021 - October 13, 2025Scrum Master Accredited Certification
June 1, 2021 - October 13, 2025Scrum Associate Accredited Certification
October 1, 2020 - October 13, 2025ITIL Foundation Certificate in IT Service Management
February 1, 2015 - October 13, 2025Digital Transformation Certificate
June 1, 2022 - October 13, 2025ISO / IEC 27001 Information Security Associate
January 1, 2021 - October 13, 2025Scrum Master Accredited Certification
June 1, 2021 - October 13, 2025Scrum Associate Accredited Certification
October 1, 2020 - October 13, 2025ITIL Foundation Certificate in IT Service Management
February 1, 2015 - October 13, 2025Digital Transformation Certificate
June 1, 2022 - October 13, 2025ISO / IEC 27001 Information Security Associate
January 1, 2021 - October 13, 2025Scrum Master Accredited Certification
June 1, 2021 - October 13, 2025Scrum Associate Accredited Certification
October 1, 2020 - October 13, 2025ITIL Foundation Certificate in IT Service Management
February 1, 2015 - October 13, 2025Digital Transformation Certificate
June 1, 2022 - October 14, 2025ISO / IEC 27001 Information Security Associate
January 1, 2021 - October 14, 2025Scrum Master Accredited Certification
June 1, 2021 - October 14, 2025Scrum Associate Accredited Certification
October 1, 2020 - October 14, 2025ITIL Foundation Certificate in IT Service Management
February 1, 2015 - October 14, 2025Industry Experience
Energy & Utilities, Consumer Goods, Financial Services, Healthcare, Software & Internet, Real Estate & Construction, Professional Services, Manufacturing
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Hire a Project Manager
We have the best project manager experts on Twine. Hire a project manager in Dubai today.