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Assistant Manager with a proven track record in customer service, team leadership and operational excellence. I thrive on keeping things organised, solving problems and supporting teams to deliver exceptional results. At JDA Hotels Putt Putt Golf, I’ve recruited and onboarded staff, developed procedures to maintain high service standards and collaborated on promotions that drive growth. I also run workshops on resume writing, interview techniques, and networking - helping others succeed. I’m now seeking remote administrative opportunities where I can bring my skills in communication, organization, and operations to support dynamic teams and make an impact. Key Skills: Team Leadership | Customer Service | Office Administration | Problem Solving | Microsoft Office & Google Workspace…Assistant Manager with a proven track record in customer service, team leadership and operational excellence. I thrive on keeping things organised, solving problems and supporting teams to deliver exceptional results. At JDA Hotels Putt Putt Golf, I’ve recruited and onboarded staff, developed procedures to maintain high service standards and collaborated on promotions that drive growth. I also run workshops on resume writing, interview techniques, and networking - helping others succeed. I’m now seeking remote administrative opportunities where I can bring my skills in communication, organization, and operations to support dynamic teams and make an impact. Key Skills: Team Leadership | Customer Service | Office Administration | Problem Solving | Microsoft Office & Google Workspace

Natasha Hita

Project Manager, Content Producer, Marketing Strategist, +1

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Assistant Manager with a proven track record in customer service, team leadership and operational excellence. I thrive on keeping things organised, solving problems and supporting teams to deliver exceptional results. At JDA Hotels Putt Putt Golf, I’ve recruited and onboarded staff, developed procedures to maintain high service standards and collaborated on promotions that drive growth. I also run workshops on resume writing, interview techniques, and networking - helping others succeed. I’m now seeking remote administrative opportunities where I can bring my skills in communication, organization, and operations to support dynamic teams and make an impact. Key Skills: Team Leadership | Customer Service | Office Administration | Problem Solving | Microsoft Office & Google Workspace…Assistant Manager with a proven track record in customer service, team leadership and operational excellence. I thrive on keeping things organised, solving problems and supporting teams to deliver exceptional results. At JDA Hotels Putt Putt Golf, I’ve recruited and onboarded staff, developed procedures to maintain high service standards and collaborated on promotions that drive growth. I also run workshops on resume writing, interview techniques, and networking - helping others succeed. I’m now seeking remote administrative opportunities where I can bring my skills in communication, organization, and operations to support dynamic teams and make an impact. Key Skills: Team Leadership | Customer Service | Office Administration | Problem Solving | Microsoft Office & Google Workspace

Available to hire

Assistant Manager with a proven track record in customer service, team leadership and operational excellence. I thrive on keeping things organised, solving problems and supporting teams to deliver exceptional results.

At JDA Hotels Putt Putt Golf, I’ve recruited and onboarded staff, developed procedures to maintain high service standards and collaborated on promotions that drive growth. I also run workshops on resume writing, interview techniques, and networking - helping others succeed.

I’m now seeking remote administrative opportunities where I can bring my skills in communication, organization, and operations to support dynamic teams and make an impact.

Key Skills: Team Leadership | Customer Service | Office Administration | Problem Solving | Microsoft Office & Google Workspace

Skills

Microsoft Office

Google Drive

Experience Level

Microsoft Office

Expert

Google Drive

Expert

Work Experience

Assistant Manager at JDA Hotels – Putt Putt Golf Mermaid Beach

January 1, 2021 - December 1, 2023

Delivered exceptional customer service, upsold products, and operated POS systems with reporting. Supported day-to-day operations, led by example as part of a collaborative team, managed inventory and supplier relationships, and handled inquiries via phone, email and in person. Coordinated group and party bookings, invoicing and payments; planned rosters to ensure efficient operations and budget control. Recruited and onboarded staff and collaborated on promotions and marketing initiatives to drive growth.

Assistant Director at Goodstart Early Learning

May 1, 2024 - October 1, 2025

Collaborated with the Centre Director on day-to-day operations and acted in their absence when required. Built and maintained positive relationships with families to foster trust and engagement. Supported smooth operations through strong time management and communication, and led and mentored educators to achieve professional excellence in a collaborative team environment.

Employment Consultant at Into Jobs

January 1, 2024 - April 1, 2024

Researched local labour market trends to identify opportunities, organized and delivered workshops on resume writing, interview techniques, networking and self-marketing. Monitored client progress after placement and managed a caseload of 85 clients per fortnight to support successful job placements.