I am Nayelis Gerez, a Public Relations graduate with a strong background in client communications, team coordination, and brand support across health care and retail. I am resourceful, detail-oriented, and people-focused, with a passion for creating meaningful connections through strategic messaging and authentic engagement. I bring experience managing internal processes, supporting events, and delivering calm, solution-driven energy in fast-paced environments. I’m excited to contribute to work that resonates, inspires, and builds trust.

Nayelis Gerez

I am Nayelis Gerez, a Public Relations graduate with a strong background in client communications, team coordination, and brand support across health care and retail. I am resourceful, detail-oriented, and people-focused, with a passion for creating meaningful connections through strategic messaging and authentic engagement. I bring experience managing internal processes, supporting events, and delivering calm, solution-driven energy in fast-paced environments. I’m excited to contribute to work that resonates, inspires, and builds trust.

Available to hire

I am Nayelis Gerez, a Public Relations graduate with a strong background in client communications, team coordination, and brand support across health care and retail. I am resourceful, detail-oriented, and people-focused, with a passion for creating meaningful connections through strategic messaging and authentic engagement.

I bring experience managing internal processes, supporting events, and delivering calm, solution-driven energy in fast-paced environments. I’m excited to contribute to work that resonates, inspires, and builds trust.

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Work Experience

Client Services Coordinator/Recruiter at BAYADA Home Health Care
July 1, 2024 - November 1, 2025
Manage a case load of clients, coordinate nurse scheduling and maintain clear communication with families and field staff. Recruit, interview, and onboard nurses while ensuring all compliance documents are complete. Communicate regularly with internal teams to share updates, resolve issues, think strategically, and ensure smooth home care delivery. Maintain organized records compliant with state laws and company standards and policies. Build strong relationships with clients and colleagues to create a reliable, supportive experience.
Receptionist / Fill-In Manager at JC Penney Hair Salon
October 1, 2022 - May 1, 2024
Managed client scheduling, front desk operations, and day-to-day logistics in a fast-paced salon. Temporarily led the team in the absence of a manager, overseeing operations and staff coordination. Organized in-store promotions to boost engagement and drive product sales. Managed product placement and inventory to enhance customer experience. Provided excellent client service and helped maintain a professional, welcoming environment.
Lead Resident Assistant at Rowan University
September 1, 2020 - May 1, 2021
Oversaw a residential floor of students, ensuring a safe, supportive, and respectful living environment. Held monthly one-on-one checks focused on student wellbeing and mental health support. Planned and hosted small-scale events to build community and engagement among residents. Designed and decorated common spaces to create a welcoming atmosphere.

Education

Bachelor of Arts in Public Relations at Rowan University
January 11, 2030 - May 1, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Retail