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I am a dedicated clerical professional with over ten years of experience in the clerical field, specializing in front desk operations, office coordination, event planning, and vendor relations. I am a reliable communicator who thrives in fast-paced environments and I pride myself on delivering friendly, efficient service while supporting company goals. I am enthusiastic, adaptable, and quick to learn new skills. I value teamwork, stay calm under pressure, and bring an energetic work ethic, honesty, and organization to every task.…I am a dedicated clerical professional with over ten years of experience in the clerical field, specializing in front desk operations, office coordination, event planning, and vendor relations. I am a reliable communicator who thrives in fast-paced environments and I pride myself on delivering friendly, efficient service while supporting company goals. I am enthusiastic, adaptable, and quick to learn new skills. I value teamwork, stay calm under pressure, and bring an energetic work ethic, honesty, and organization to every task.

Nicholas A. Dongell

Project Manager, Event Visualizer, Studio Manager, +3

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I am a dedicated clerical professional with over ten years of experience in the clerical field, specializing in front desk operations, office coordination, event planning, and vendor relations. I am a reliable communicator who thrives in fast-paced environments and I pride myself on delivering friendly, efficient service while supporting company goals. I am enthusiastic, adaptable, and quick to learn new skills. I value teamwork, stay calm under pressure, and bring an energetic work ethic, honesty, and organization to every task.…I am a dedicated clerical professional with over ten years of experience in the clerical field, specializing in front desk operations, office coordination, event planning, and vendor relations. I am a reliable communicator who thrives in fast-paced environments and I pride myself on delivering friendly, efficient service while supporting company goals. I am enthusiastic, adaptable, and quick to learn new skills. I value teamwork, stay calm under pressure, and bring an energetic work ethic, honesty, and organization to every task.

Available to hire

I am a dedicated clerical professional with over ten years of experience in the clerical field, specializing in front desk operations, office coordination, event planning, and vendor relations. I am a reliable communicator who thrives in fast-paced environments and I pride myself on delivering friendly, efficient service while supporting company goals.

I am enthusiastic, adaptable, and quick to learn new skills. I value teamwork, stay calm under pressure, and bring an energetic work ethic, honesty, and organization to every task.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Front Desk Agent at Courtyard by Marriott

July 1, 2024 - Present

Managed front desk operations for the hotel, including guest check-in/out, mail service, inventory management, and on/off-boarding of staff. Coordinated event planning, conference room scheduling, vendor negotiations, and general office projects. Resolved guest queries and issues across in-person, email, and phone channels (GXP, GuestVoice, and related systems). Cross-trained in PBX and concierge tasks and assisted with duties for the Hotel Manager.

Front Desk Agent at Canvas World Wide

March 1, 2020 - July 1, 2024

Provided front desk support, managed Elite Member Amenities, Group Reservations, and Group Sales; oversaw Shuttle Driver scheduling and coordination. Handled bookings via Booking.com, Expedia, Hotels Tonight, and other platforms. Supported and administered operational goals and monitored performance toward service quality and profit objectives. Cross-trained in PBX and concierge tasks; assisted with duties for the Hotel Manager.

Front Desk Agent at Hyatt House Sorrento Mesa

July 1, 2018 - March 1, 2020

Front Desk Agent responsible for guest services, check-in/out, and front desk operations. Cross-trained in PBX, concierge, and assisted with duties for the Hotel Manager.

Front Desk Agent at Dana Point Marina Inn

September 1, 2014 - July 1, 2018

Handled front desk duties, guest services, check-in/out, and guest queries. Provided responsive guest support and contributed to a positive guest experience.

State Office Clerk / State Representative Assistant at Office of State Representative Richard A. Geist

July 1, 2012 - August 1, 2014

Clerical support for a state representative: filing, correspondence, scheduling, and constituent communications; general administrative tasks and office coordination to support legislative activities.