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I’m Nilgün Elif Dokuz, a research-led Product Designer and UX/UI Designer based in London. I design accessible, user-centered mobile and tablet experiences—moving from user context and problem definition to user flows, wireframes, high-fidelity UI, and interactive prototypes in Figma. I’m currently a volunteer Product Designer for Easing Anxieties, a children’s healthcare charity where we use game-based experiences and 3D modelling to make unfamiliar pre-procedure journeys feel understandable and less scary for children. Earlier in my career, I built strong customer insight through qualitative and quantitative research, and I’ve also developed a clear, structured approach to collaboration by working in financial services and visual communication roles.…I’m Nilgün Elif Dokuz, a research-led Product Designer and UX/UI Designer based in London. I design accessible, user-centered mobile and tablet experiences—moving from user context and problem definition to user flows, wireframes, high-fidelity UI, and interactive prototypes in Figma. I’m currently a volunteer Product Designer for Easing Anxieties, a children’s healthcare charity where we use game-based experiences and 3D modelling to make unfamiliar pre-procedure journeys feel understandable and less scary for children. Earlier in my career, I built strong customer insight through qualitative and quantitative research, and I’ve also developed a clear, structured approach to collaboration by working in financial services and visual communication roles.

Nilgün Elif Dokuz

UI Designer, Product Designer, UX Designer, +1

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I’m Nilgün Elif Dokuz, a research-led Product Designer and UX/UI Designer based in London. I design accessible, user-centered mobile and tablet experiences—moving from user context and problem definition to user flows, wireframes, high-fidelity UI, and interactive prototypes in Figma. I’m currently a volunteer Product Designer for Easing Anxieties, a children’s healthcare charity where we use game-based experiences and 3D modelling to make unfamiliar pre-procedure journeys feel understandable and less scary for children. Earlier in my career, I built strong customer insight through qualitative and quantitative research, and I’ve also developed a clear, structured approach to collaboration by working in financial services and visual communication roles.…I’m Nilgün Elif Dokuz, a research-led Product Designer and UX/UI Designer based in London. I design accessible, user-centered mobile and tablet experiences—moving from user context and problem definition to user flows, wireframes, high-fidelity UI, and interactive prototypes in Figma. I’m currently a volunteer Product Designer for Easing Anxieties, a children’s healthcare charity where we use game-based experiences and 3D modelling to make unfamiliar pre-procedure journeys feel understandable and less scary for children. Earlier in my career, I built strong customer insight through qualitative and quantitative research, and I’ve also developed a clear, structured approach to collaboration by working in financial services and visual communication roles.

Available to hire

I’m Nilgün Elif Dokuz, a research-led Product Designer and UX/UI Designer based in London. I design accessible, user-centered mobile and tablet experiences—moving from user context and problem definition to user flows, wireframes, high-fidelity UI, and interactive prototypes in Figma.

I’m currently a volunteer Product Designer for Easing Anxieties, a children’s healthcare charity where we use game-based experiences and 3D modelling to make unfamiliar pre-procedure journeys feel understandable and less scary for children. Earlier in my career, I built strong customer insight through qualitative and quantitative research, and I’ve also developed a clear, structured approach to collaboration by working in financial services and visual communication roles.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Advanced

Turkish

Fluent

Work Experience

Volunteer Product Designer at Easing Anxieties (Charity)

January 1, 2025 - Present

Designing a game-based mobile and tablet experience using 3D modelling to help children understand upcoming healthcare journeys and feel more prepared, aiming to reduce pre-procedure anxiety. Building the product design system from the ground up, defining reusable components, accessibility standards, and visual consistency across the app. Leading user flow mapping, information architecture, and wireframing in Figma, translating complex healthcare journeys into age-appropriate, reassuring experiences. Analyzing user context and incorporating stakeholder input to define requirements, prioritize features, and align interactions with user needs and product goals.

Insurance Manager at AgeSA Life and Pension Inc.

January 1, 2021 - January 1, 2022

Analyzed customer needs, financial goals, and pain points to recommend suitable insurance and pension solutions. Managed customer relationships by aligning individual needs with services and business goals, while explaining complex information clearly. Collaborated across teams, delivered customer-focused training, and gathered post-sale feedback relevant to service improvement and retention.

Savings and Assurance Specialist at Garanti Life and Pension Inc.

January 1, 2020 - January 1, 2021

Identified patterns in customer needs, behavior, and financial goals to match individuals with suitable financial products and services. Gathered and synthesized customer feedback to support discussions on product, service, and workflow improvements. Collaborated with internal teams and external partners to strengthen service delivery and improve customer communication.

Research Assistant Specialist at Altyol Research & Guerilla

January 1, 2018 - January 1, 2020

Designed and delivered qualitative and quantitative research studies using interviews, surveys, data analysis, and synthesis to investigate customer behavior for clients including KFC, Molped, and Ülker. Translated research findings into clear reports and visual presentations to support client and stakeholder decisions on product and brand direction. Co-developed a metaphor and storytelling workshop methodology that informed product naming and concept development and was later used as a repeatable research tool within the team.

Exhibition Coordinator at Techizart Production

January 1, 2016 - January 1, 2018

Coordinated new-media art exhibitions across planning, creative communication, layout, and audience-centered visual storytelling.