Hi, I'm Kenn Ngena, a passionate web designer and customer service professional with over three years of experience. I thrive on creating engaging user interfaces and dynamic visuals while ensuring excellent client support. My skills span design tools like Figma, Adobe Creative Suite, and video editing software, combined with strong communication and team collaboration abilities. I love working in a fast-paced environment where adaptability and creativity are key. I’m always eager to learn new digital tools and contribute positively to my team and projects. Let's connect and explore opportunities to create exceptional digital experiences together!

Kenn Ngena

Hi, I'm Kenn Ngena, a passionate web designer and customer service professional with over three years of experience. I thrive on creating engaging user interfaces and dynamic visuals while ensuring excellent client support. My skills span design tools like Figma, Adobe Creative Suite, and video editing software, combined with strong communication and team collaboration abilities. I love working in a fast-paced environment where adaptability and creativity are key. I’m always eager to learn new digital tools and contribute positively to my team and projects. Let's connect and explore opportunities to create exceptional digital experiences together!

Available to hire

Hi, I’m Kenn Ngena, a passionate web designer and customer service professional with over three years of experience. I thrive on creating engaging user interfaces and dynamic visuals while ensuring excellent client support. My skills span design tools like Figma, Adobe Creative Suite, and video editing software, combined with strong communication and team collaboration abilities.

I love working in a fast-paced environment where adaptability and creativity are key. I’m always eager to learn new digital tools and contribute positively to my team and projects. Let’s connect and explore opportunities to create exceptional digital experiences together!

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

French
Advanced
English
Advanced

Work Experience

Service Clients at WECASA, Paris, France
December 31, 2024 - July 29, 2025
Provided professional customer reception and support through phone, email, and internal messaging, addressing inquiries and routing requests as needed. Implemented service protocols using digital guides and mobile applications. Proactively collected client feedback, monitored satisfaction levels, and contributed to service quality improvements. Participated in remote training sessions on customer service and safety.
Web Designer at SACEM, Paris, France
December 31, 2024 - July 29, 2025
Designed user interfaces and responsive web mockups for SACEM’s internal and external platforms, maintaining the institution's graphic standards. Developed and updated web pages using HTML, CSS, and JavaScript to provide a seamless experience across browsers and devices. Collaborated closely with UX, IT teams, and project managers to ensure design and functionality alignment. Created dynamic visual content including banners, infographics, and illustrations for websites and campaigns.

Education

Master's at Institut F2I, Vincennes, France
January 1, 2024 - December 31, 2024
Master's at Institut F2I, Vincennes, France
January 1, 2023 - December 31, 2023
DEC at CCNB, Nouveau-Brunswick, Canada
January 1, 2021 - December 31, 2021

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Media & Entertainment, Software & Internet