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I am a resourceful Senior Project Manager with over 20 years of experience delivering high-value product capabilities across data, analytics, and digital platforms. I excel at agile delivery, stakeholder management, and building pragmatic governance that accelerates time-to-market while keeping budgets in check. Based in London, I have led cross-functional squads across industries including cyber insurance, aviation loyalty, retail, and gaming, collaborating with vendors and internal teams to design data-driven solutions. I am passionate about turning complex requirements into tangible outcomes and empowering teams to own delivery through mentorship and clear, outcome-focused priorities.…I am a resourceful Senior Project Manager with over 20 years of experience delivering high-value product capabilities across data, analytics, and digital platforms. I excel at agile delivery, stakeholder management, and building pragmatic governance that accelerates time-to-market while keeping budgets in check. Based in London, I have led cross-functional squads across industries including cyber insurance, aviation loyalty, retail, and gaming, collaborating with vendors and internal teams to design data-driven solutions. I am passionate about turning complex requirements into tangible outcomes and empowering teams to own delivery through mentorship and clear, outcome-focused priorities.

Nikol Athousaki

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I am a resourceful Senior Project Manager with over 20 years of experience delivering high-value product capabilities across data, analytics, and digital platforms. I excel at agile delivery, stakeholder management, and building pragmatic governance that accelerates time-to-market while keeping budgets in check. Based in London, I have led cross-functional squads across industries including cyber insurance, aviation loyalty, retail, and gaming, collaborating with vendors and internal teams to design data-driven solutions. I am passionate about turning complex requirements into tangible outcomes and empowering teams to own delivery through mentorship and clear, outcome-focused priorities.…I am a resourceful Senior Project Manager with over 20 years of experience delivering high-value product capabilities across data, analytics, and digital platforms. I excel at agile delivery, stakeholder management, and building pragmatic governance that accelerates time-to-market while keeping budgets in check. Based in London, I have led cross-functional squads across industries including cyber insurance, aviation loyalty, retail, and gaming, collaborating with vendors and internal teams to design data-driven solutions. I am passionate about turning complex requirements into tangible outcomes and empowering teams to own delivery through mentorship and clear, outcome-focused priorities.

Available to hire

I am a resourceful Senior Project Manager with over 20 years of experience delivering high-value product capabilities across data, analytics, and digital platforms. I excel at agile delivery, stakeholder management, and building pragmatic governance that accelerates time-to-market while keeping budgets in check.

Based in London, I have led cross-functional squads across industries including cyber insurance, aviation loyalty, retail, and gaming, collaborating with vendors and internal teams to design data-driven solutions. I am passionate about turning complex requirements into tangible outcomes and empowering teams to own delivery through mentorship and clear, outcome-focused priorities.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Work Experience

Delivery Manager at Beazley Cyber Insurance

September 1, 2023 - Present

Delivered an innovative digital product for viewing and managing cyber risk, with a strong emphasis on challenging, technical integrations including API architecture and Identity Access Management. Coordinated multiple vendors and led the continuous delivery of CRM initiatives and advanced data-driven dashboards. Guided cross-functional teams from strategy through execution to deliver cyber insurance solutions that provide actionable insights and support data‑driven decision-making. Introduced agile ways of working across Digital teams, driving efficiency, shortening timelines, and coaching teams toward an outcome-focused approach. Leveraged performance dashboards to identify impediments and drive continuous improvement.

Delivery Manager at British Airways & IAG Tech (Loyalty)

December 1, 2022 - September 1, 2023

Managed delivery of high-profile website and mobile app initiatives, leading digital product delivery pipelines in the Loyalty space within a complex environment of multiple stakeholders and legacy technologies. Introduced key Agile principles, aligned diverse business requirements, and facilitated consensus across teams with varying priorities to accelerate delivery and improve outcomes.

Delivery Lead at Gumtree & Motors.co.uk

March 1, 2022 - December 1, 2022

Led three product development teams through the technical separation from eBay platforms and a data and features migration to Google Cloud Platform. Directed continuous delivery of website deliverables across Gumtree and Motors domains, fostering a servant-leadership style, coaching teams to reach timely decisions and manage architectural and data dependencies.

Data Scrum Master | Data Migration at First Central Group Insurance

September 1, 2021 - March 1, 2022

Oversaw the Data Transformation journey moving on-premise data to the Cloud (Azure), leading three Data Scrum teams in parallel. Promoted Agile principles within evolving processes and fostered accountability and ownership in teams transitioning from Waterfall to Agile methodologies.

Data Delivery Manager | Scrum Master | Data & Analytics at Royal Mail

September 1, 2020 - September 1, 2021

Delivered high-profile data initiatives and guided the business through its first Agile Transformation. Led four data teams, combining system engineers and visualization developers to build data solutions on Google Cloud Platform, while shaping Agile practices and improving delivery visibility.

IT & Business Project Manager | Delivery Lead | Revenue Integrity at Royal Mail

September 1, 2019 - May 1, 2020

Rolled out a software solution to identify fraudulent activity and prevent recurrence. Planned, controlled, and executed a £10M project, leading two agile Data Warehouse teams along with multiple onsite/offshore 3rd party and internal teams, coordinating stakeholders to ensure timely delivery.

Digital Project Manager | New Website Development | Digital Transformation at Microlease

May 1, 2019 - September 1, 2019

Led the construction of a new website following the ElectroRent US acquisition. Managed a growing digital agency team (UX designers, developers, testers) and an internal API/CMS development team, aligning integration planning and stakeholder expectations to deliver value.

Agile Delivery Lead and Scrum Master | AWS Cloud Application Migration at Waitrose.com

November 1, 2018 - May 1, 2019

Delivered a large-scale web platform replacement and migration to AWS. Led the core eCommerce customer team along with End User Compute, Infrastructure, Networks, Security, and Digital Operations teams. Mentored the Product Owner and fostered backlog refinement and rapid value delivery via continuous integration and deployment.

IT Project Manager | Predicted Day of Delivery at Royal Mail (Parcels Systems)

May 1, 2018 - November 1, 2018

Directed the national rollout of a significantly complex development initiative. Managed a large team of internal resources and multiple suppliers (Capgemini, Accenture, PA Consulting) using a mix of Agile and Waterfall approaches, influencing key stakeholders to ensure project success.

Senior Project Manager | Scrum Master | New Product Development at Openbet

November 1, 2017 - May 1, 2018

Coordinated and led five teams in parallel toward the delivery of strategically significant initiatives, ensuring alignment of product development with business goals and timely, high-quality releases.

IT Project Manager | Scrum Master | Technical Lead | Software Engineer at British Airways

May 1, 2017 - October 1, 2017

Led IT projects within the Loyalty division, applying Agile practices and technical leadership to deliver value, improve collaboration, and drive momentum across delivery teams.

Software Engineer at Carphone Warehouse

September 1, 2000 - April 1, 2005

Early career software engineering role contributing to development activities and collaborating with cross-functional teams to deliver software solutions.