Available to hire
I am Nisha Chhetri, a dedicated Content Moderator and AI Data Annotation specialist with hands-on experience in data labeling, language training, and customer care. I thrive in fast-paced environments and am driven by improving platform integrity and user experience.
I combine meticulous attention to detail with a collaborative mindset, delivering accurate results, actionable feedback, and scalable solutions that support AI model training and content safety.
Skills
Experience Level
Expert
Language
English
Fluent
Work Experience
Content Moderator at Self-Employed / Freelancer
April 1, 2022 - March 31, 2024Moderated user-generated content daily, ensuring compliance with content policies; maintained a 98% accuracy rate in moderation and quality assurance; identified and flagged inappropriate content; escalated critical issues and used moderation tools and AI systems to improve workflow efficiency.
AI Data Annotator / Language Trainer at Self-Employed / Freelancer
May 1, 2019 - June 30, 2020Performed data annotation and labeling for AI model training; provided language training; reviewed and moderated large volumes of content; ensured platform integrity and accuracy.
Customer Care Executive at Self-Employed / Freelance
October 1, 2024 - PresentHandled daily customer inquiries, delivering effective solutions and ensuring high customer satisfaction; resolved 90% of inquiries at first contact; maintained high customer satisfaction scores.
Education
Qualifications
Bachelor of Arts (English)
January 11, 2030 - April 19, 2026Industry Experience
Media & Entertainment, Professional Services, Education, Software & Internet
Skills
Experience Level
Expert
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