Hello! I’m Nhekie Marie Cayasan, a customer service professional based in Baybay City, Leyte, Philippines. I have a proven track record of helping customers, resolving inquiries, and ensuring a positive experience by listening, solving problems, and staying polite and efficient. I work well in teams and I leverage computer tools to streamline tasks, always aiming to meet goals and create happy customer experiences. Beyond customer service, I have explored content creation, branding, and digital marketing, with experience in e-commerce content, brand ambassador duties, and affiliate marketing. I’ve pursued Vocational Micro ICT and software development training, and I’ve taken on roles such as content creator and brand ambassador. I’m excited to bring my people skills, digital literacy, and leadership mindset to roles in content creation, marketing, and technology to contribute to growth and success.

Nhekie Marie Cayasan

Hello! I’m Nhekie Marie Cayasan, a customer service professional based in Baybay City, Leyte, Philippines. I have a proven track record of helping customers, resolving inquiries, and ensuring a positive experience by listening, solving problems, and staying polite and efficient. I work well in teams and I leverage computer tools to streamline tasks, always aiming to meet goals and create happy customer experiences. Beyond customer service, I have explored content creation, branding, and digital marketing, with experience in e-commerce content, brand ambassador duties, and affiliate marketing. I’ve pursued Vocational Micro ICT and software development training, and I’ve taken on roles such as content creator and brand ambassador. I’m excited to bring my people skills, digital literacy, and leadership mindset to roles in content creation, marketing, and technology to contribute to growth and success.

Available to hire

Hello! I’m Nhekie Marie Cayasan, a customer service professional based in Baybay City, Leyte, Philippines. I have a proven track record of helping customers, resolving inquiries, and ensuring a positive experience by listening, solving problems, and staying polite and efficient. I work well in teams and I leverage computer tools to streamline tasks, always aiming to meet goals and create happy customer experiences.

Beyond customer service, I have explored content creation, branding, and digital marketing, with experience in e-commerce content, brand ambassador duties, and affiliate marketing. I’ve pursued Vocational Micro ICT and software development training, and I’ve taken on roles such as content creator and brand ambassador. I’m excited to bring my people skills, digital literacy, and leadership mindset to roles in content creation, marketing, and technology to contribute to growth and success.

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Language

English
Fluent

Work Experience

Customer Service Representative at Concentrix
March 2, 2023 - September 15, 2025
Responsible for directly engaging with customers to address inquiries, solve problems, and ensure a positive experience.
Inventory Associate at Rustan’s Corp
March 1, 2020 - September 15, 2025
Part-time inventory and stock management.
Warehouse Personnel at Vice Cosmetics
January 1, 2020 - September 15, 2025
Part-time warehouse personnel.
Warehouse Personnel at Great Deals E-Commerce Corp
March 1, 2019 - September 15, 2025
Part-time warehouse personnel.
Production Worker at Maclin Electronics Inc.
March 1, 2018 - September 15, 2025
Production worker.

Education

High School at Pomponan National High School
January 1, 2009 - January 1, 2013
Vocational Micro ICT at Vocational Micro ICT, Baybay
January 1, 2016 - January 1, 2017

Qualifications

Best Team Leader Award
January 11, 2030 - September 15, 2025

Industry Experience

Media & Entertainment, Software & Internet, Retail, Professional Services, Education