I am a highly motivated and versatile professional with 8 years of experience across technical support, operations management, and sound engineering, now focused on advancing in the technology sector. I specialize in cloud engineering, AI development, and DevOps principles, and I am actively building hands-on AI engineering skills through multi-agent cognitive systems with recursive learning. I also hold Microsoft Azure certifications and am pursuing Azure AI Engineer Associate, aiming to become a SecDevOps professional who builds secure, scalable, intelligent systems with real-world impact. My core strengths include cloud first principles, AI development, and DevOps practices. I’m relentlessly curious, collaborative, and capable of translating complex technical concepts into clear language for diverse audiences. I stay up-to-date with evolving tech trends (AI, cloud, cybersecurity) and continually push to innovate and improve operational efficiency.

Nolan Lemuel Augustine

I am a highly motivated and versatile professional with 8 years of experience across technical support, operations management, and sound engineering, now focused on advancing in the technology sector. I specialize in cloud engineering, AI development, and DevOps principles, and I am actively building hands-on AI engineering skills through multi-agent cognitive systems with recursive learning. I also hold Microsoft Azure certifications and am pursuing Azure AI Engineer Associate, aiming to become a SecDevOps professional who builds secure, scalable, intelligent systems with real-world impact. My core strengths include cloud first principles, AI development, and DevOps practices. I’m relentlessly curious, collaborative, and capable of translating complex technical concepts into clear language for diverse audiences. I stay up-to-date with evolving tech trends (AI, cloud, cybersecurity) and continually push to innovate and improve operational efficiency.

Available to hire

I am a highly motivated and versatile professional with 8 years of experience across technical support, operations management, and sound engineering, now focused on advancing in the technology sector. I specialize in cloud engineering, AI development, and DevOps principles, and I am actively building hands-on AI engineering skills through multi-agent cognitive systems with recursive learning. I also hold Microsoft Azure certifications and am pursuing Azure AI Engineer Associate, aiming to become a SecDevOps professional who builds secure, scalable, intelligent systems with real-world impact.

My core strengths include cloud first principles, AI development, and DevOps practices. I’m relentlessly curious, collaborative, and capable of translating complex technical concepts into clear language for diverse audiences. I stay up-to-date with evolving tech trends (AI, cloud, cybersecurity) and continually push to innovate and improve operational efficiency.

See more

Experience Level

Expert
Expert
Expert
Intermediate
Intermediate

Language

English
Advanced

Work Experience

Operations Manager at JD Kustom
January 1, 2023 - October 26, 2025
Led full business operations (HR, logistics, client relations). Increased production efficiency by 40% and boosted social media engagement by 35%.
Stores Manager at YNF Engineering
January 1, 2016 - October 26, 2025
Managed stock control and budgets, reducing costs and waste by 15%. Delivered staff training and reported directly to executive leadership.
Production Supervisor at Marble Gold Food Technology
January 1, 2015 - October 26, 2025
Oversaw production, HR, and customer onboarding processes. Achieved first-ever 24-hour continuous production run.
IT Administrator at Wyze IT (Mutual & Federal)
January 1, 2014 - October 26, 2025
Delivered end-to-end desk-top and network/software support; managed 400+ IT support tickets per month; improved response/resolution times; administered Active Directory for provisioning and access control; supported remote work, VPN, and secure data handling; Windows Server administration; maintained IT documentation and asset registries; supported legacy-to-modern system transitions.
Support Desk Technician at Nomad Information Systems
January 1, 2012 - October 26, 2025
Provided frontline remote desk-top support; led ticket resolution; improved support efficiency by 45%; diagnosed issues across Windows, MS Office, printers, and third-party apps; documented incidents, created SOPs, guided users through troubleshooting; supported software rollouts and hardware refresh cycles; collaborated on network diagnostics and infrastructure groundwork.

Education

Add your educational history here.

Qualifications

Microsoft Certified Azure Administrator Associate (AZ-104)
December 20, 2023 - June 20, 2026
Microsoft Certified Azure Fundamentals (AZ-900)
October 20, 2023 - October 26, 2025
Microsoft Certified Security, Compliance & Identity Fundamentals (SC-900)
December 20, 2023 - October 26, 2025
Microsoft Certified Azure Data Fundamentals (DP-900)
January 20, 2025 - October 26, 2025
Microsoft Certified Azure AI Engineer Associate (AI-102)
May 1, 2025 - October 26, 2025
Azure Security Architect Expert (SC-100)
January 11, 2030 - October 26, 2025
National Senior Certificate
January 1, 2022 - December 31, 2022

Industry Experience

Software & Internet, Professional Services, Media & Entertainment

Experience Level

Expert
Expert
Expert
Intermediate
Intermediate