I'm currently transitioning from Loan Document Assistant to Writer and Social Media Officer. I handle pressure well — processed 3,000 documents in 8 hours when the team was short-handed, and cleared a 45-letter backlog in a day. I also know how to build community — raised 14.5% above funds target for an Instagram project, designed posts in Canva, and replied to every comment with a friendly tone. Skilled in Canva, copywriting, and customer relations.…

Noveria Dhian Pertiwi

I'm currently transitioning from Loan Document Assistant to Writer and Social Media Officer. I handle pressure well — processed 3,000 documents in 8 hours when the team was short-handed, and cleared a 45-letter backlog in a day. I also know how to build community — raised 14.5% above funds target for an Instagram project, designed posts in Canva, and replied to every comment with a friendly tone. Skilled in Canva, copywriting, and customer relations.…

Available to hire

I’m currently transitioning from Loan Document Assistant to Writer and Social Media Officer. I handle pressure well — processed 3,000 documents in 8 hours when the team was short-handed, and cleared a 45-letter backlog in a day. I also know how to build community — raised 14.5% above funds target for an Instagram project, designed posts in Canva, and replied to every comment with a friendly tone. Skilled in Canva, copywriting, and customer relations.

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Skills

Experience Level

Copywriting
Expert
SEO Copywriting
Intermediate

Language

Indonesian
Fluent
English
Advanced
French
Beginner

Work Experience

Loan Document Assistant at PT Binayasa Karya Pratama (Outsourced to PT Bank Tabungan Negara (Persero) Tbk.)
July 1, 2022 - March 31, 2026
Organized and filed 350+ physical Building Permit documents into debtor main files within 7 days; Processed 3,000+ document records within an 8-hour timeframe, ensuring 100% on-time completion of a critical one-day deadline; Resolved a critical backlog of 45 pending disbursement letters inherited from a predecessor in a single day, achieving zero customer complaints; Maintained 100% accuracy in high-volume document processing by implementing quality assurance protocols; Managed multi-stakeholder communications and interdepartmental coordination to ensure project success and deadline adherence
P Project, Content, and Community Manager at Kajolks Projects
January 1, 2024 - Present
Led end-to-end planning and execution of the annual Kajol birthday digital campaign; Scaled the account from zero to 1,142 followers through organic growth; Organized 3 strategic campaign initiatives: star adoption program, message book collection, and fan-video project; Collected and compiled 44 messages from fans across 10+ countries for the message book project; Designed campaign assets and graphics in Canva, establishing brand voice and consistent messaging across all digital touchpoints; Utilized Ubersuggest for keyword research and SEO optimization, improving content discoverability; Created and curated 26+ pieces of original content including post copy, captions, and campaign messaging; Managed community engagement by responding to 25+ comments and direct messages, building a fan base and brand loyalty; Spearheaded fundraising efforts, exceeding the monetary target by 14.5% within a 3-month campaign

Education

Bachelor's Degree in Education at State University of Jakarta
October 1, 2021 - June 2, 2026

Qualifications

Virtual Assistant Course – SGB VA
January 1, 2025 - June 2, 2026
Full Stack Digital Marketing – Belajarlagi
January 1, 2024 - June 2, 2026
Digital Marketing Intensive Bootcamp – MySkill
January 1, 2022 - June 2, 2026
Digital Marketing Mini Course – RevoU
January 1, 2022 - June 2, 2026

Industry Experience

Media & Entertainment, Professional Services, Education
    Personal Project | AWE50ME Kajol
    • Led end-to-end planning and execution of the annual Kajol birthday digital campaign
    • Scaled the account from zero to 1,142 followers through organic growth
    • Organized 3 strategic campaign initiatives: star adoption program, message book collection, and fan-video project
    • Collected and compiled 44 messages from fans across 10+ countries for the message book project, demonstrating international community engagement and cross-cultural audience reach
    • Designed campaign assets and graphics in Canva, establishing brand voice and consistent messaging across all digital touchpoints
    • Utilized Ubersuggest for keyword research and SEO optimization, improving content discoverability
    • Created and curated 26+ pieces of original content including post copy, captions, and campaign messaging
    • Managed community engagement by responding to 25+ comments and direct messages, building a fan base and brand loyalty
    • Spearheaded fundraising efforts, exceeding the monetary target by 14.5% within a 3-month campaign