I'm currently transitioning from Loan Document Assistant to Writer and Social Media Officer. I handle pressure well — processed 3,000 documents in 8 hours when the team was short-handed, and cleared a 45-letter backlog in a day. I also know how to build community — raised 14.5% above funds target for an Instagram project, designed posts in Canva, and replied to every comment with a friendly tone. Skilled in Canva, copywriting, and customer relations.…

Noveria Dhian Pertiwi

I'm currently transitioning from Loan Document Assistant to Writer and Social Media Officer. I handle pressure well — processed 3,000 documents in 8 hours when the team was short-handed, and cleared a 45-letter backlog in a day. I also know how to build community — raised 14.5% above funds target for an Instagram project, designed posts in Canva, and replied to every comment with a friendly tone. Skilled in Canva, copywriting, and customer relations.…

Available to hire

I’m currently transitioning from Loan Document Assistant to Writer and Social Media Officer. I handle pressure well — processed 3,000 documents in 8 hours when the team was short-handed, and cleared a 45-letter backlog in a day. I also know how to build community — raised 14.5% above funds target for an Instagram project, designed posts in Canva, and replied to every comment with a friendly tone. Skilled in Canva, copywriting, and customer relations.

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Skills

Experience Level

Copywriting
Expert
SEO Copywriting
Intermediate

Language

Indonesian
Fluent
English
Advanced
French
Beginner

Work Experience

P Project, Content, and Community Manager at Kajolks Projects
January 1, 2024 - Present
Led end-to-end planning and execution of the annual Kajol birthday digital campaign; Scaled the account from zero to 1,142 followers through organic growth; Organized 3 strategic campaign initiatives: star adoption program, message book collection, and fan-video project; Collected and compiled 44 messages from fans across 10+ countries for the message book project; Designed campaign assets and graphics in Canva, establishing brand voice and consistent messaging across all digital touchpoints; Utilized Ubersuggest for keyword research and SEO optimization, improving content discoverability; Created and curated 26+ pieces of original content including post copy, captions, and campaign messaging; Managed community engagement by responding to 25+ comments and direct messages, building a fan base and brand loyalty; Spearheaded fundraising efforts, exceeding the monetary target by 14.5% within a 3-month campaign
Loan Document Assistant at PT Binayasa Karya Pratama (Outsourced to PT Bank Tabungan Negara (Persero) Tbk.)
July 1, 2022 - March 31, 2026
Organized and filed 350+ physical Building Permit documents into debtor main files within 7 days; Processed 3,000+ document records within an 8-hour timeframe, ensuring 100% on-time completion of a critical one-day deadline; Resolved a critical backlog of 45 pending disbursement letters inherited from a predecessor in a single day, achieving zero customer complaints; Maintained 100% accuracy in high-volume document processing by implementing quality assurance protocols; Managed multi-stakeholder communications and interdepartmental coordination to ensure project success and deadline adherence

Education

Bachelor's Degree in Education at State University of Jakarta
October 1, 2021 - June 2, 2026

Qualifications

Virtual Assistant Course – SGB VA
January 1, 2025 - June 2, 2026
Full Stack Digital Marketing – Belajarlagi
January 1, 2024 - June 2, 2026
Digital Marketing Intensive Bootcamp – MySkill
January 1, 2022 - June 2, 2026
Digital Marketing Mini Course – RevoU
January 1, 2022 - June 2, 2026

Industry Experience

Media & Entertainment, Professional Services, Education
    Personal Project | AWE50ME Kajol
    • Led end-to-end planning and execution of the annual Kajol birthday digital campaign
    • Scaled the account from zero to 1,142 followers through organic growth
    • Organized 3 strategic campaign initiatives: star adoption program, message book collection, and fan-video project
    • Collected and compiled 44 messages from fans across 10+ countries for the message book project, demonstrating international community engagement and cross-cultural audience reach
    • Designed campaign assets and graphics in Canva, establishing brand voice and consistent messaging across all digital touchpoints
    • Utilized Ubersuggest for keyword research and SEO optimization, improving content discoverability
    • Created and curated 26+ pieces of original content including post copy, captions, and campaign messaging
    • Managed community engagement by responding to 25+ comments and direct messages, building a fan base and brand loyalty
    • Spearheaded fundraising efforts, exceeding the monetary target by 14.5% within a 3-month campaign