Adolphous Navaratnam

Contributed to Tif Group, a leading Managing General Underwriter (MGU) specializing in travel insurance
products and services. The company offers a range of direct brands, including Insurancewith,
Holidaysafe, Alpha Travel Insurance, and Flexicover.
• Transformed a legacy travel insurance quote system into a modern, responsive platform, enhancing
user experience and business efficiency.
• Redesigned and developed a contemporary insurance quote system, reducing processing times and
boosting customer satisfaction.
• Developed adaptable API structures, accelerating the rollout of new insurance offerings and streamlining
integration processes.
• Implemented automated testing, streamlining the QA process and ensuring robust software delivery.

Technologies: Angular 5, .NET Core Web API, TypeScript, Jenkins for CI/CD, TDD, Azure, MS SQL
Server, and C#.

Providing strategic technical leadership in system integration, cloud migration, and digital transformation
for a business specializing in web-to-print technology and cloud-based order fulfillment services.
Leading the implementation of scalable, modern solutions following multiple acquisitions to streamline
operations, reduce costs, and enhance business capabilities.
• Led the integration of multiple CRM systems across three acquired organizations, reducing operational
redundancy and preserving critical workflows.
• Developed cloud migration strategy to transition from on-premises infrastructure to Azure, improving
system availability, reducing operational costs, and enhancing scalability and flexibility for the
business.
• Designed and implemented event-driven architecture using Azure Functions, enabling seamless
data synchronization across siloed business units.
• Created automated CI/CD pipelines using GitHub Actions, reducing deployment complexity and enhancing
code stability.
• Implemented comprehensive TDD and unit testing practices across all integrated systems, ensuring
code quality and stability during the complex multi-company integration process.
• Led the migration of a large legacy monolithic application to a microservices-based architecture,
improving maintainability and development agility.

Technologies: C#, MS SQL Server, Azure, React, Web API, .NET Core, Webpack, Azure Functions,
GitHub Actions, Cosmos DB, Event Bus.

Led the digital transformation of motor and home insurance quote journeys across multiple brands
within Direct Line Group (Churchill, Direct Line, and Privilege), contributing to a major re-launch of
their digital platforms.
• Led the re-launch of full-stack motor and home digital platforms for Churchill, Direct Line, and Privilege,
resulting in improved user experience and more streamlined quote processes for millions of
users. This transformation provided Direct Line Group with a strategic digital-to-backend platform,
replacing an antiquated, 90s-era, patchwork solution with modern, scalable, and integrated systems
that enhanced overall system performance and business agility.
• Directed architectural decisions on performance optimization, leading to faster page load times and
improved system uptime across several customer-facing applications.
• Established and enforced coding standards that minimize defects and substantially increased development
team productivity.
• Designed and implemented secure payment processing integration with WorldPay, ensuring highsecurity
standards with minimal incidents.
• Developed a custom analytics framework, enabling the organization to gain valuable insights into
user behavior and optimize offerings, leading to improved conversion rates.
• Mentored junior developers, fostering skill growth and advancing team capabilities.

Technologies: Angular 16, NgRx, Microservices, REST API using Spring Boot 3, AWS Lambdas in
Java and Python, Jenkins, AWS Cloud, TDD, Mule Integration, Guidewire.