NTUNGWE KOME NGOLLE

Planned, implemented, managed, monitored, and upgraded the institution’s website. Responded to and troubleshot website issues, identified and addressed security breaches, and ensured appropriate security measures were in place. Conducted content audits to eliminate redundant information, enhanced website quality and user experience through regular testing, and collaborated with staff to align the website with brand strategy. Developed strategies to grow subscriber base and web traffic. Ensured full legal compliance and kept up to date with industry best practices and competitor websites.

Managed the institution’s information systems including network installations, upgrades, and maintenance of hardware and software. Coordinated software installation, upgrade, configuration, and operations. Maintained and supported financial and student databases. Oversaw LAN infrastructure performance and security by implementing and managing firewalls and proxy servers. Conducted research on new software and hardware to improve network efficiency. Implemented backups and disaster recovery plans. Assisted with website and assistive technology development. Performed ICT teaching duties, instructing students in website development, hardware maintenance, and robotics using Scratch programming. Continued professional development to stay current with technology.