I am a versatile IT professional with a degree in Information Systems and over four years of experience in software development and Temenos T24 Core Banking support. I specialize in backend development, troubleshooting, and system configuration. Recently, I expanded into customer service and team leadership as a Barista, showcasing adaptability, teamwork, and strong interpersonal skills. I am committed to continuous learning and delivering high-quality, reliable solutions in both technical and operational environments. I thrive in collaborative settings, enjoy solving complex problems, and continuously seek opportunities to grow my technical and leadership capabilities across technical and operational domains.

Nur Hazirah Binte Haris

I am a versatile IT professional with a degree in Information Systems and over four years of experience in software development and Temenos T24 Core Banking support. I specialize in backend development, troubleshooting, and system configuration. Recently, I expanded into customer service and team leadership as a Barista, showcasing adaptability, teamwork, and strong interpersonal skills. I am committed to continuous learning and delivering high-quality, reliable solutions in both technical and operational environments. I thrive in collaborative settings, enjoy solving complex problems, and continuously seek opportunities to grow my technical and leadership capabilities across technical and operational domains.

Available to hire

I am a versatile IT professional with a degree in Information Systems and over four years of experience in software development and Temenos T24 Core Banking support. I specialize in backend development, troubleshooting, and system configuration. Recently, I expanded into customer service and team leadership as a Barista, showcasing adaptability, teamwork, and strong interpersonal skills. I am committed to continuous learning and delivering high-quality, reliable solutions in both technical and operational environments.

I thrive in collaborative settings, enjoy solving complex problems, and continuously seek opportunities to grow my technical and leadership capabilities across technical and operational domains.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert

Language

English
Fluent

Work Experience

Barista / Service Crew at Coffee Donkee
February 1, 2025 - Present
Specialise in espresso-based drinks and hand brew (V60), with knowledge in calibrating coffee and preparation of food. Able to handle high-volume customers and orders. Lead team during shifts and assign tasks to part-timers to ensure smooth operations. Stock checks before and after shifts and update ordering when required.
Associate at Cognizant Technology Solutions
June 1, 2024 - October 19, 2025
Work with 2 clients to provide support on system operation and troubleshooting in Temenos T24 Core Banking. T24 Upgrade Project - Code refactoring (jBASE BASIC, INFO BASIC), T24 Installation and Configuration. Resolved and escalated problem tickets on user issues post T24 Upgrade.
Graduate Analyst at Cognizant Technology Solutions
April 1, 2022 - October 19, 2025
Trained on Temenos T24 Core Banking. Provided client support on system operation and troubleshooting in T24 Core Banking. Development of backend banking processes (jBASE BASIC, INFO BASIC).
Intern, Software Developer at EAT Launchpad (Rescale Lab)
August 1, 2019 - October 19, 2025
Backend development (Node.js), designed client and server-side architecture with implementation of cloud-based back-end solution (Windows Server 2012). Defined and maintained databases (MySQL) and assisted to integrate front-end elements (Angular.JS).

Education

Bachelor of Science (Information Systems) at Singapore Management University
August 1, 2016 - June 1, 2020
Diploma in Business Information Systems (with Merit) at Republic Polytechnic
April 1, 2013 - March 1, 2016

Qualifications

Python for Programmers (Udemy)
January 11, 2030 - October 19, 2025
Introduction to Java EE (Udemy)
January 11, 2030 - October 19, 2025

Industry Experience

Software & Internet, Financial Services, Professional Services, Education, Media & Entertainment

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert

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