I am a proactive and results-oriented professional with over eight years of experience in executive support, operations, and the food industry. My journey began managing a family business where I honed skills in supplier relations, customer service coordination, project management, and marketing strategies. Known for delivering consistent results, I build strong relationships and foster high-performing teams. I collaborate effectively with diverse teams including nutritionists, chefs, and customer representatives to streamline daily operations and ensure quality standards. Passionate about embracing new challenges, I focus on expanding my skill set and driving successful growth within dynamic, fast-paced environments.

Jhoanna Mae Naguit

I am a proactive and results-oriented professional with over eight years of experience in executive support, operations, and the food industry. My journey began managing a family business where I honed skills in supplier relations, customer service coordination, project management, and marketing strategies. Known for delivering consistent results, I build strong relationships and foster high-performing teams. I collaborate effectively with diverse teams including nutritionists, chefs, and customer representatives to streamline daily operations and ensure quality standards. Passionate about embracing new challenges, I focus on expanding my skill set and driving successful growth within dynamic, fast-paced environments.

Available to hire

I am a proactive and results-oriented professional with over eight years of experience in executive support, operations, and the food industry. My journey began managing a family business where I honed skills in supplier relations, customer service coordination, project management, and marketing strategies. Known for delivering consistent results, I build strong relationships and foster high-performing teams.

I collaborate effectively with diverse teams including nutritionists, chefs, and customer representatives to streamline daily operations and ensure quality standards. Passionate about embracing new challenges, I focus on expanding my skill set and driving successful growth within dynamic, fast-paced environments.

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Work Experience

Diet Meal Plan Executive Assistant at Ketoffage Creation Food Hub - Diet Meal Plan
June 30, 2025 - August 5, 2025
Collaborated with nutritionists, chefs, admins, customer representatives, and riders to streamline daily operations, ensuring consistent meal preparation, delivery quality, and adherence to food safety standards. Developed diverse and balanced weekly meal plans aligned with clients' diet goals such as low-carb and keto. Managed client bookings, subscription payments, and resolved complex customer issues. Managed social media accounts by editing and publishing high-quality photos and videos showcasing meals, promotions, and testimonials. Trained staff to enhance customer service skills and operational efficiency while fostering a collaborative work environment. Successfully managed 250 subscribers and supervised 25 employees during tenure.
Executive Assistant at Ketoffage Creation Food Hub - Franchising Administrator
February 28, 2024 - August 5, 2025
Developed and executed franchising strategy aligned with company objectives, securing five franchisees. Led negotiations including contract terms, fees, and support services. Prepared full financial computations for franchise packages and drafted contracts before legal review. Organized contracts and documentation for new and existing franchisees, provided continuous after-sales support, conducted field rotations and on-site visits to support franchise operations. Delivered training programs to ensure compliance with company standards. Managed franchising social media accounts and networked to promote franchise and find new opportunities. Met with potential franchisees to address inquiries and close deals. Collaborated with internal teams for smooth franchise integration, stayed updated on industry trends with recommendations to enhance strategies. Acted as primary contact for franchisees, managing and mentoring a team.
Business Owner at Whisk Station
September 30, 2020 - August 5, 2025
Prepared and baked cakes, pastries, and desserts while ensuring consistent quality and presentation. Developed and updated dessert menus by introducing new products based on market trends and customer preferences. Calculated ingredient costs, set product prices to ensure profitability, monitored ingredient and supply levels, reordered stock, and minimized waste. Recorded daily sales, expenses, and losses to analyze business performance. Handled inquiries, processed orders, and addressed customer feedback to maintain satisfaction. Ensured attractive and secure packaging and planned promotional offers and collaborations to boost sales.
Executive Assistant at Clothely Collections and General Merchandise
July 31, 2019 - August 5, 2025
Oversaw daily operations of rental space, ensuring efficient management and an organized display of diverse goods. Marketed the store to online retailers and sent emails offering rental opportunities for small spaces to showcase products. Successfully onboarded 23 business partners renting store space. Maintained professional relationships through regular communication regarding rental agreements, restocking, and sales updates. Supervised product receiving, labeling, and systematic organization. Maintained accurate inventory and ensured proper stock monitoring. Computed and documented total sales per brand, prepared financial reports, and managed timely remittance of sales proceeds. Managed social media platforms and created compelling brand-specific content to promote products.

Education

Bachelor of Science in Physical Therapy (3rd Year Undergraduate) at Our Lady of Fatima University - Pampanga
January 1, 2020 - January 1, 2024
Senior High School - Health Sciences (With Honors) at Angeles University Foundation Integrated School
January 1, 2017 - January 1, 2019

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Consumer Goods, Professional Services