Olga Gutierrez

Designed and delivered 10+ end-to-end training solutions that reduced onboarding time. Led training needs assessments across 4 departments, resulting in a 15% increase in learner satisfaction. Partnered with 12+ SMEs to conduct job task analyses, translating complex procedures into actionable training content. Developed interactive eLearning storyboards (Articulate Storyline/Rise), simulation videos, and job aids adopted by 3 business units. Created trainer guides and self-paced materials that improved knowledge retention scores.

Developed interactive, SCORM-compliant eLearning courses using Articulate Storyline and Rise for internal departments. Standardized course templates and design guidelines to ensure consistency and accessibility. Produced dashboards and reports for leadership on course completion, learner engagement, and content effectiveness. Troubleshot LMS and technical issues, liaising with IT and vendors to resolve problems. Provided coaching and guidance to peers on eLearning tools and best practices.

Designed and developed engaging eLearning modules using Articulate Storyline, Rise, and additional authoring tools. Supported administration and maintenance of the company’s LMS, LXP, and demo portal, ensuring seamless user experience. Collaborated with cross-functional teams to conceptualize and implement learning solutions aligned with technical requirements. Applied client and internal feedback to refine and optimize course content and functionality. Built and customized web pages with HTML, CSS, and JavaScript to enhance learning delivery.