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I am an innovative Instructional Designer with 5+ years of experience creating engaging, SCORM-compliant learning solutions using Articulate, LMS platforms, and adult learning theory. I have a proven track record of reducing onboarding time and improving learner satisfaction across corporate and academic environments. I am currently pursuing an MBA to enhance my capabilities in strategic L&D leadership. In my roles across corporate training and education, I’ve designed end-to-end learning experiences, collaborated with SMEs, and created accessible, data-driven content. I’m passionate about translating complex processes into actionable training and enabling learners to succeed in dynamic environments.…I am an innovative Instructional Designer with 5+ years of experience creating engaging, SCORM-compliant learning solutions using Articulate, LMS platforms, and adult learning theory. I have a proven track record of reducing onboarding time and improving learner satisfaction across corporate and academic environments. I am currently pursuing an MBA to enhance my capabilities in strategic L&D leadership. In my roles across corporate training and education, I’ve designed end-to-end learning experiences, collaborated with SMEs, and created accessible, data-driven content. I’m passionate about translating complex processes into actionable training and enabling learners to succeed in dynamic environments.

Olga Gutierrez

Instructional Designer, Content Designer, Online Trainer, +2

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I am an innovative Instructional Designer with 5+ years of experience creating engaging, SCORM-compliant learning solutions using Articulate, LMS platforms, and adult learning theory. I have a proven track record of reducing onboarding time and improving learner satisfaction across corporate and academic environments. I am currently pursuing an MBA to enhance my capabilities in strategic L&D leadership. In my roles across corporate training and education, I’ve designed end-to-end learning experiences, collaborated with SMEs, and created accessible, data-driven content. I’m passionate about translating complex processes into actionable training and enabling learners to succeed in dynamic environments.…I am an innovative Instructional Designer with 5+ years of experience creating engaging, SCORM-compliant learning solutions using Articulate, LMS platforms, and adult learning theory. I have a proven track record of reducing onboarding time and improving learner satisfaction across corporate and academic environments. I am currently pursuing an MBA to enhance my capabilities in strategic L&D leadership. In my roles across corporate training and education, I’ve designed end-to-end learning experiences, collaborated with SMEs, and created accessible, data-driven content. I’m passionate about translating complex processes into actionable training and enabling learners to succeed in dynamic environments.

Available to hire

I am an innovative Instructional Designer with 5+ years of experience creating engaging, SCORM-compliant learning solutions using Articulate, LMS platforms, and adult learning theory. I have a proven track record of reducing onboarding time and improving learner satisfaction across corporate and academic environments. I am currently pursuing an MBA to enhance my capabilities in strategic L&D leadership.

In my roles across corporate training and education, I’ve designed end-to-end learning experiences, collaborated with SMEs, and created accessible, data-driven content. I’m passionate about translating complex processes into actionable training and enabling learners to succeed in dynamic environments.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Instructional Designer, Training at First National Financial LP

October 1, 2022 - Present

Designed and delivered 10+ end-to-end training solutions that reduced onboarding time. Led training needs assessments across 4 departments, resulting in a 15% increase in learner satisfaction. Partnered with 12+ SMEs to conduct job task analyses, translating complex procedures into actionable training content. Developed interactive eLearning storyboards (Articulate Storyline/Rise), simulation videos, and job aids adopted by 3 business units. Created trainer guides and self-paced materials that improved knowledge retention scores.

E-Learning Designer, Training at First National Financial LP

May 1, 2022 - October 1, 2022

Developed interactive, SCORM-compliant eLearning courses using Articulate Storyline and Rise for internal departments. Standardized course templates and design guidelines to ensure consistency and accessibility. Produced dashboards and reports for leadership on course completion, learner engagement, and content effectiveness. Troubleshot LMS and technical issues, liaising with IT and vendors to resolve problems. Provided coaching and guidance to peers on eLearning tools and best practices.

Digital Learning Technician at SwissVBS (BTS)

October 1, 2021 - May 1, 2022

Designed and developed engaging eLearning modules using Articulate Storyline, Rise, and additional authoring tools. Supported administration and maintenance of the company’s LMS, LXP, and demo portal, ensuring seamless user experience. Collaborated with cross-functional teams to conceptualize and implement learning solutions aligned with technical requirements. Applied client and internal feedback to refine and optimize course content and functionality. Built and customized web pages with HTML, CSS, and JavaScript to enhance learning delivery.

E-Learning & LMS Specialist at Thomas Merton Centre, Halton Catholic District School Board

March 1, 2021 - October 1, 2021

Managed LMS administration (Avenue, ONYX) for 400+ learners, resolving access issues with 98% satisfaction. Streamlined course delivery through LMS optimization, decreasing technical support requests. Delivered ongoing instructor training on platform updates and best practices, boosting adoption rates across teams.

LINC/ESL Instructor and Online Content Writer at Thomas Merton Centre, Halton Catholic District School Board

June 1, 2017 - October 1, 2021

Designed and delivered curriculum for adult newcomers in Canada, with a focus on citizenship, employment, and digital literacy. Authored culturally responsive and level-appropriate online content aligned with Canadian Language Benchmarks (CLB). Created interactive Storyline modules integrated into Moodle LMS for self-paced learning. Supported remote learners by developing video tutorials, job aids, and hands-on activities. Edited and proofread all content to ensure clarity, accessibility, and relevance to learners' needs.

English Professor at Humber College, Etobicoke, ON

June 1, 2017 - December 1, 2019

Taught academic and business English to international and newcomer college students, with an emphasis on communication and research skills. Completely redesigned business English curriculum to include resume writing, job interviews, and Canadian workplace culture. Delivered ESOL Technical Writing courses, helping students master professional documentation and reporting for technical industries. Received consistently positive student feedback for engaging, practical, and inclusive instruction.