G’day! I’m Olivia Podmore, a highly motivated young adult who thrives in collaborative and creative environments and loves tackling new challenges with a friendly, proactive attitude. I’m passionate about customer service, teamwork, and creating engaging shopping experiences, whether on the floor helping customers or behind the scenes organising merchandise and layouts. Another interest of mine is creative arts. Writing, music, and story boarding being my favourite. I would love to put my itching brain to use in a project! Throughout my retail and volunteering experiences, I’ve built strong communication skills, reliability, and a knack for quickly picking up new tasks. I enjoy working both independently and as part of a team, and I’m always eager to learn and grow in fast-paced environments.

Olivia Podmore

G’day! I’m Olivia Podmore, a highly motivated young adult who thrives in collaborative and creative environments and loves tackling new challenges with a friendly, proactive attitude. I’m passionate about customer service, teamwork, and creating engaging shopping experiences, whether on the floor helping customers or behind the scenes organising merchandise and layouts. Another interest of mine is creative arts. Writing, music, and story boarding being my favourite. I would love to put my itching brain to use in a project! Throughout my retail and volunteering experiences, I’ve built strong communication skills, reliability, and a knack for quickly picking up new tasks. I enjoy working both independently and as part of a team, and I’m always eager to learn and grow in fast-paced environments.

Available to hire

G’day! I’m Olivia Podmore, a highly motivated young adult who thrives in collaborative and creative environments and loves tackling new challenges with a friendly, proactive attitude. I’m passionate about customer service, teamwork, and creating engaging shopping experiences, whether on the floor helping customers or behind the scenes organising merchandise and layouts. Another interest of mine is creative arts. Writing, music, and story boarding being my favourite. I would love to put my itching brain to use in a project!

Throughout my retail and volunteering experiences, I’ve built strong communication skills, reliability, and a knack for quickly picking up new tasks. I enjoy working both independently and as part of a team, and I’m always eager to learn and grow in fast-paced environments.

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Language

English
Fluent

Work Experience

Casual Online Fulfilment at Myer
October 1, 2024 - January 1, 2026
Moved and scanned online orders to be packed, involving physical labour and heavy lifting using Zebra devices and on-site computers to assist other workers. Maintained organization and kept track of orders, shipment labels and packing slips. Helped customers on the store floor when sent out picking, enabling customer service experience to be built. Collaborated with others to resolve issues and build relationships. Created a friendly environment while helping to fulfil a customer's needs.
Retail Worker (Work Placement) at Best & Less
November 1, 2022 - November 1, 2023
Provided friendly customer service by responding to inquiries in a timely and efficient manner, boosting communication skills. Implemented practices regarding customer service standards across all channels. Operated pallet jacks to move inventory within the warehouse. Ensured merchandise was properly displayed in the fitting rooms and on the floor according to store standards. Supported customers on the shop floor during picking and improved overall customer service experience.
Merchandiser at Creative Activation
August 1, 2025 - Present
Contributed to cleanliness and creativity in one of Australia’s largest retail chains, Coles Supermarket, with layout design, attention to detail and efficiency. Read and followed planograms, tasked with using Zebra devices to create product labels, and implementing Point of Sale packs around the store to inform customers which items are promotional or on special. Provided opportunities to assist customers with questions, and spent time in a physically active environment requiring lifting and rearranging heavy product-filled boxes. Learned to think quickly when a planogram was incorrect and adapt to create visually appealing displays.
School Volunteer at St Patrick's Marist College, Dundas
February 1, 2018 - September 1, 2023
Conducted environmental activities by planting trees, laying turf, and performing general gardening as part of an Environment Club volunteer; this involved physical work and team communication. Helped professionals at school carnivals to track competitors, managed safety of the area, and provided food and drink breaks for workers. Assisted with school events and WHS checks, and supported creative initiatives such as writing projects and poetry competitions to inspire teamwork and creativity.
Casual Online Fulfillment at Myer
October 1, 2024 - January 1, 2026
Moved online orders into packing area and assisted with order preparation; maintained organization of orders, labels and packing slips; assisted customers on the shop floor when needed; collaborated with team to resolve issues; contributed to a friendly environment while fulfilling customer requests.
Retail Worker (Work Placement) at Best & Less Parramatta
November 1, 2022 - November 1, 2023
Provided friendly customer service by responding to inquiries in a timely and efficient manner; implemented customer service standards across channels; operated pallet jacks to move inventory; ensured merchandise was properly displayed in fitting rooms and on the shop floor.
Volunteer at St Patrick's Marist College, Dundas
February 1, 2018 - September 1, 2023
Conducted environmental activities as part of the Environment Club, planting trees, laying turf and performing gardening duties. Helped with school events, including providing food, planning aesthetics and WHS checks. Worked with others to support student activities and safety.
Volunteer at St Patrick’s Marist College
February 1, 2018 - September 1, 2023
Engaged in environmental activities as part of the Environment Club, including planting trees, turfing, and general gardening. Assisted professionals at school events such as swimming carnivals, focusing on safety and logistics. Supported other school events as a helper, including food distribution and WHS checks. Participated in long-standing activities like “Write a Book in a Day” to provide stories for children in hospital, and completed two weeks of VET Retail Services work experience at Best & Less Parramatta and Castle Towers, earning a Certificate III in VET Retail Services.

Education

High School Certificate at St Patrick's Marist College, Dundas
February 1, 2018 - September 1, 2023
Certificate III in Screen and Media at TAFE NSW, Ultimo
February 1, 2024 - December 1, 2024

Qualifications

Certificate III in Screen and Media
February 1, 2024 - December 1, 2024
Certificate III in Retail Services (VET)
January 11, 2030 - March 12, 2026
High School Certificate
February 1, 2018 - September 1, 2023

Industry Experience

Retail, Education, Media & Entertainment, Professional Services, Other