Social media community manager for Meta comment & question moderation

I worked with a US-based company as part of their customer support team, managing comments and questions across multiple Facebook accounts. I followed detailed response guidelines and used the company’s Q&A document to write clear, accurate replies that represented the brand well. Worked in an agency-style access model handling multiple Meta accounts with consistency and attention to detail.
Skills and deliverables

Community Moderation
Community Management
Facebook
Customer Support
Social Media Management