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Hi, I’m Omar Ugaz—a results-driven Social Media Manager with a track record of building engaging digital ecosystems for cafes and local brands. I develop social media strategies, manage influencer collaborations, and create content that resonates with target audiences to drive reach, engagement, and conversions. I’m eager to join a creative agency where I can continue growing professionally while delivering effective digital communication strategies that boost brand presence and customer loyalty.…Hi, I’m Omar Ugaz—a results-driven Social Media Manager with a track record of building engaging digital ecosystems for cafes and local brands. I develop social media strategies, manage influencer collaborations, and create content that resonates with target audiences to drive reach, engagement, and conversions. I’m eager to join a creative agency where I can continue growing professionally while delivering effective digital communication strategies that boost brand presence and customer loyalty.

Omar Ugaz

Social Media Manager, Community Manager, Digital Marketer, +2

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Hi, I’m Omar Ugaz—a results-driven Social Media Manager with a track record of building engaging digital ecosystems for cafes and local brands. I develop social media strategies, manage influencer collaborations, and create content that resonates with target audiences to drive reach, engagement, and conversions. I’m eager to join a creative agency where I can continue growing professionally while delivering effective digital communication strategies that boost brand presence and customer loyalty.…Hi, I’m Omar Ugaz—a results-driven Social Media Manager with a track record of building engaging digital ecosystems for cafes and local brands. I develop social media strategies, manage influencer collaborations, and create content that resonates with target audiences to drive reach, engagement, and conversions. I’m eager to join a creative agency where I can continue growing professionally while delivering effective digital communication strategies that boost brand presence and customer loyalty.

Available to hire

Hi, I’m Omar Ugaz—a results-driven Social Media Manager with a track record of building engaging digital ecosystems for cafes and local brands. I develop social media strategies, manage influencer collaborations, and create content that resonates with target audiences to drive reach, engagement, and conversions.

I’m eager to join a creative agency where I can continue growing professionally while delivering effective digital communication strategies that boost brand presence and customer loyalty.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

Spanish; Castilian

Fluent

English

Advanced

Work Experience

Customer Service & Operations at Bellocchio

January 1, 2020 - December 1, 2022

Delivered exceptional client experiences through attentive table service, prompt problem resolution, and personalized interactions. Oversaw daily operations, including workflow organization, inventory management, and point-of-sale operations. Coordinated team schedules and logistics to ensure smooth store openings and efficient service. Trained staff on service standards, quality control, and client engagement strategies. Led specialty coffee tastings and interactive experiences to enhance customer engagement and loyalty.

Social Media Manager at CoOFILunch & Work Café

March 1, 2023 - December 1, 2024

Developed and executed digital strategies aligned with business objectives, defining KPIs to measure performance. Built audience segments and buyer personas for Meta Ads campaigns, optimizing engagement and conversions. Increased account reach by 32% and followers by 28% in Q1 2024. Coordinated collaboration with local influencers, achieving +205K views and +8K shares on Reels. Boosted in-person attendance through seasonal digital promotions and targeted campaigns. Managed client inquiries, resolved service issues, and ensured a high level of customer satisfaction, improving repeat visits.