Experienced Social Media Manager with over 3 years experience account management, copywriting and content creation. Over 5 years of community management and outreach. Specialising in fostering online communities and converting leads.

Christie Kavanagh

Experienced Social Media Manager with over 3 years experience account management, copywriting and content creation. Over 5 years of community management and outreach. Specialising in fostering online communities and converting leads.

Available to hire

Experienced Social Media Manager with over 3 years experience account management, copywriting and content creation. Over 5 years of community management and outreach. Specialising in fostering online communities and converting leads.

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Language

English
Fluent

Work Experience

Social Media Manager at Volvo Car UK
September 1, 2024 - Present
Lead a team of 8; oversee recruitment, coaching and development; manage day-to-day operations across all social channels; multichannel community management; develop and execute engaging content strategies; analyse KPIs and deliver actionable insights; stakeholder collaboration with PR, marketing and influencer teams; localisation of global campaigns for regional markets.
Social Media Team Leader at Volvo Car UK
January 1, 2022 - October 1, 2024
Managed a team of community managers; integrated global Volvo Cars social accounts into the UK team; established community guidelines and moderation processes; increased engagement by 1,300% YoY over 3 years; reduced response times by 70%; created training materials and workflows; acted as the voice of the brand across channels; coordinated with marketing, PR and central teams.
Events Assistant at University of Brighton
September 1, 2016 - October 1, 2017
Hosted events for the C-Change sustainability department; ran Fresher’s Fair, Green Week and recycling competitions; conducted surveys to gather insights; promoted sustainable lifestyle choices to students and staff.
Founder at opensocial
February 19, 2026 - Present
New social media agency, specialising in account management, social media strategies, content creation, copywriting and community management.

Education

MSc in Urban & Regional Planning at University of Birmingham
January 1, 2018 - January 1, 2020
BA Geography (Hons) at University of Brighton
January 1, 2015 - January 1, 2018
A Levels at Trinity Catholic School
January 1, 2013 - January 1, 2015
GCSEs at Trinity Catholic School
January 1, 2008 - January 1, 2013

Qualifications

MSc in Urban & Regional Planning
January 1, 2018 - January 1, 2020
BA Geography (Hons)
January 1, 2015 - January 1, 2018
A Levels
January 1, 2013 - January 1, 2015
GCSEs
January 1, 2008 - January 1, 2013

Industry Experience

Media & Entertainment, Software & Internet, Retail, Transportation & Logistics, Professional Services