Available to hire
Experienced Social Media Manager with over 3 years experience account management, copywriting and content creation. Over 5 years of community management and outreach. Specialising in fostering online communities and converting leads.
Experience Level
Language
English
Fluent
Work Experience
Social Media Manager at Volvo Car UK
September 1, 2024 - PresentLead a team of 8; oversee recruitment, coaching and development; manage day-to-day operations across all social channels; multichannel community management; develop and execute engaging content strategies; analyse KPIs and deliver actionable insights; stakeholder collaboration with PR, marketing and influencer teams; localisation of global campaigns for regional markets.
Social Media Team Leader at Volvo Car UK
January 1, 2022 - October 1, 2024Managed a team of community managers; integrated global Volvo Cars social accounts into the UK team; established community guidelines and moderation processes; increased engagement by 1,300% YoY over 3 years; reduced response times by 70%; created training materials and workflows; acted as the voice of the brand across channels; coordinated with marketing, PR and central teams.
Events Assistant at University of Brighton
September 1, 2016 - October 1, 2017Hosted events for the C-Change sustainability department; ran Fresher’s Fair, Green Week and recycling competitions; conducted surveys to gather insights; promoted sustainable lifestyle choices to students and staff.
Founder at opensocial
February 19, 2026 - PresentNew social media agency, specialising in account management, social media strategies, content creation, copywriting and community management.
Education
MSc in Urban & Regional Planning at University of Birmingham
January 1, 2018 - January 1, 2020BA Geography (Hons) at University of Brighton
January 1, 2015 - January 1, 2018A Levels at Trinity Catholic School
January 1, 2013 - January 1, 2015GCSEs at Trinity Catholic School
January 1, 2008 - January 1, 2013Qualifications
MSc in Urban & Regional Planning
January 1, 2018 - January 1, 2020BA Geography (Hons)
January 1, 2015 - January 1, 2018A Levels
January 1, 2013 - January 1, 2015GCSEs
January 1, 2008 - January 1, 2013Industry Experience
Media & Entertainment, Software & Internet, Retail, Transportation & Logistics, Professional Services
Experience Level
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