Sean Santos

QE Consultant / QE Lead / Senior QE Engineer at Ernst & Young Phils

Directed end-to-end QA strategy, test governance, and operations across Agile/Scrum projects for web, mobile, and enterprise applications. Defined test plans and frameworks spanning unit, system, integration, regression, and UAT; aligned with release cycles. Mentored a high-performing QA team, served as defect triage escalation point, and collaborated with DevOps and release management to integrate QA with CI/CD pipelines using Selenium IDE, WebDriverIO, Jenkins, and Git. Drove process improvements (SBTM, Context-Driven and Risk-Based Testing) and analyzed defect trends and quality KPIs. Implemented shift-left/right strategies, leveraged post-release signals and controlled experiments (A/B testing) to refine strategies and prevent issues. Fostered accountability and quality ownership across teams.

Senior Scrum Master Lead at Novare Technologies Inc.

Led Scrum practices across multiple teams; facilitated ceremonies; managed backlogs; drafted and finalized Statements of Work (SOW); trained teams on Scrum; reported metrics to management; ensured alignment with client expectations; guided agile transformation and process improvements.

Senior Test Lead at 77 Global

Managed end-to-end QA operations; designed and executed test procedures covering functional, regression, integration, and acceptance; tracked defects and validated resolutions; collaborated with development and product teams to embed testing practices into development cycles; improved testing workflows and quality metrics.

QA Engineer | Test Lead | Scrum Master at InnerWorks

Organized QA delivery across multi-region teams; enforced QA governance, risk assessments, and test strategies; implemented exploratory testing framework using risk-based and context-driven approaches; acted as SME for application functionality; coordinated with Product Owners, development teams, and stakeholders to ensure alignment with acceptance criteria; supported Scrum practices and automation readiness.

Scrum Master at TWIST RESOURCES INC.

Served as Scrum Master for Agile teams; facilitated sprint planning, daily standups, backlog grooming, and Scrum of Scrums; monitored and communicated Agile metrics; identified risks and impediments; drove continuous improvement.

Senior QA Tester | Senior Test Lead | Scrum Master at B2B E-Solutions

Spearheaded end-to-end QA operations for large-scale Supply Chain and B2B applications; managed test planning, execution, and reporting across multiple Agile teams; drove continuous process improvement and risk-based quality strategies; established QA standards and dashboards; acted as SME for core features and guided automation readiness.

Senior UAT Test Engineer at Cambridge University Press ROHQ

Led and executed User Acceptance Testing (UAT) for academic systems; defined UAT strategy, created comprehensive test cases, and ensured full traceability of business requirements to test outcomes; delivered structured test reports and drove defect management and process improvements.

Test Engineer | Test Lead | Scrum Assistant at Nokia

Planned, designed, and executed testing for core functional areas; identified regression features and coordinated testing activities; presented data-driven findings to drive improvements; coached testers; organized usability sessions and managed end-to-end testing lifecycle with risk-based and context-driven exploratory testing; facilitated automation candidate selection and EDA.

Test Analyst at Pointwest Innovations Corp

Prepared QC resource plans and schedules; wrote low-level test plans and cases; executed functional and regression tests; performed exploratory checks on integration points to identify gaps; ensured test scenario traceability with business and functional requirements.