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I am a motivated and detail-oriented IT professional with practical experience in hardware and software support, system maintenance, and troubleshooting. I hold a B.A. in Publishing Studies (Design & Illustration) from KNUST, with additional studies in Operations Management and Entrepreneurship. I am adept at diagnosing technical faults, communicating clearly with non-technical users, and working under pressure to resolve issues efficiently. I am open to relocating to the UK to further develop my technical and design skills within a professional environment. I am actively seeking an IT Support Technician role in the UK to contribute my blend of IT and design experience, deliver reliable technology operations, and continue growing in a collaborative, user-focused setting.…I am a motivated and detail-oriented IT professional with practical experience in hardware and software support, system maintenance, and troubleshooting. I hold a B.A. in Publishing Studies (Design & Illustration) from KNUST, with additional studies in Operations Management and Entrepreneurship. I am adept at diagnosing technical faults, communicating clearly with non-technical users, and working under pressure to resolve issues efficiently. I am open to relocating to the UK to further develop my technical and design skills within a professional environment. I am actively seeking an IT Support Technician role in the UK to contribute my blend of IT and design experience, deliver reliable technology operations, and continue growing in a collaborative, user-focused setting.

Randy Opoku Manu

Graphic Designer, Illustrator, Designer, +2

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I am a motivated and detail-oriented IT professional with practical experience in hardware and software support, system maintenance, and troubleshooting. I hold a B.A. in Publishing Studies (Design & Illustration) from KNUST, with additional studies in Operations Management and Entrepreneurship. I am adept at diagnosing technical faults, communicating clearly with non-technical users, and working under pressure to resolve issues efficiently. I am open to relocating to the UK to further develop my technical and design skills within a professional environment. I am actively seeking an IT Support Technician role in the UK to contribute my blend of IT and design experience, deliver reliable technology operations, and continue growing in a collaborative, user-focused setting.…I am a motivated and detail-oriented IT professional with practical experience in hardware and software support, system maintenance, and troubleshooting. I hold a B.A. in Publishing Studies (Design & Illustration) from KNUST, with additional studies in Operations Management and Entrepreneurship. I am adept at diagnosing technical faults, communicating clearly with non-technical users, and working under pressure to resolve issues efficiently. I am open to relocating to the UK to further develop my technical and design skills within a professional environment. I am actively seeking an IT Support Technician role in the UK to contribute my blend of IT and design experience, deliver reliable technology operations, and continue growing in a collaborative, user-focused setting.

Available to hire

I am a motivated and detail-oriented IT professional with practical experience in hardware and software support, system maintenance, and troubleshooting. I hold a B.A. in Publishing Studies (Design & Illustration) from KNUST, with additional studies in Operations Management and Entrepreneurship. I am adept at diagnosing technical faults, communicating clearly with non-technical users, and working under pressure to resolve issues efficiently. I am open to relocating to the UK to further develop my technical and design skills within a professional environment.

I am actively seeking an IT Support Technician role in the UK to contribute my blend of IT and design experience, deliver reliable technology operations, and continue growing in a collaborative, user-focused setting.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Computer Technician at Big D.A Star Enterprise

January 1, 2021 - January 1, 2022

Provided first-line technical support for hardware and software issues across client computer systems. Diagnosed and resolved faults including system failures, network connectivity problems, and peripheral malfunctions. Logged and tracked support requests, maintaining accurate records to identify recurring issues and implement preventative solutions. Installed, configured, and updated operating systems (Windows) and software applications for small business clients. Delivered IT support with a strong focus on customer service, explaining technical issues clearly to non-technical users.

Graphic Designer at Luv FM Multimedia

January 1, 2023 - January 1, 2025

Designed and produced visual content for broadcast and digital media using Adobe Photoshop and Adobe Illustrator. Troubleshot software issues on production workstations, ensuring minimal downtime during live broadcast periods. Coordinated with editorial and technical teams to deliver assets on deadline, demonstrating strong communication and time-management skills. Maintained and organised digital asset libraries, improving team workflow and file retrieval efficiency.