Available to hire
I’m an IT project leader with a strong track record of delivering large-scale enterprise programs across healthcare, finance, retail, and SaaS. I build and guide cross-functional teams, drive Agile transformations, and align delivery with strategic business goals to maximize impact.
I thrive in fast-paced environments, coaching teams, refining backlogs, and applying KPI-driven delivery to deliver measurable outcomes from complex initiatives. I value continuous learning, collaboration with stakeholders, and delivering value that accelerates product delivery and organizational capability.
Skills
Language
English
Fluent
Work Experience
Scrum Master at STRIDE INC. / TALLO.COM
June 1, 2024 - October 1, 2025Led 3 Agile teams delivering SaaS solutions, accelerating sprint velocity by 32% and improving backlog readiness by 25% within 1 year. Optimized Dev and DevOps workflows by defining Definitions of Ready and Done, increasing delivery predictability and reducing release cycles by 28%. Aligned product backlog with measurable OKRs and KPIs, driving a 35% surge in user engagement across digital platforms. Implemented Lean build–measure–learn cycles, shortening MVP validation by 40% and accelerating market feedback turnaround. Directed 5 major initiatives (including flagship mobile app), boosting monthly active users by 25% and user retention by 15%. Facilitated Agile enablement sessions for 15+ team members. Monitored and tracked project budgets under CapEx and OpEx codes. Drafted release notes using Generative AI tools to improve software delivery efficiency.
Senior IT Project Manager at PENNYMAC
August 1, 2021 - November 1, 2023Facilitated high-level design sessions with Executives, Product Owners, and Tech teams to define project scope, roadmap, business requirements, and product backlog. Coordinated 3 Agile teams through Salesforce Sales Cloud and AWS migration, improving customer response speed by 30% and operational throughput by 26%. Guided strategic roadmap sessions with executives and product owners, reducing scope variance by 20% across 4 concurrent projects. Advanced Agile maturity via coaching and retrospectives, elevating team performance metrics by 25% over 2 quarters. Streamlined interdepartmental dependencies, achieving 98% milestone compliance and removing 90% of integration bottlenecks. Delivered a $3M enterprise initiative integrating Salesforce, Zendesk, and Snowflake, boosting analytics precision by 38%. Produced actionable PMO insights biweekly, cutting risk exposure by 15% and securing $1.2M in budget realignment.
Senior Project Manager (Consultant) at TARRANT COUNTY
August 1, 2020 - August 1, 2021Drove a $4.3M COVID-19 emergency response initiative to completion 21% ahead of schedule, expanding citizen access to digital services. Executed a $1M tax modernization overhaul, slashing returned mail volume by 65% and transaction processing time by 35%. Finalized vaccination center upgrades across 12 facilities within 6 months, meeting CDC and state compliance targets. Modernized Sheriff’s Office documentation systems, reducing legal case turnaround times by 40%. Reinforced countywide video infrastructure, achieving 99.8% uptime and eliminating prior broadcast lag incidents.
Agile Project Manager at CHANGE HEALTHCARE / PDX INC.
February 1, 2012 - June 1, 2020Chaired a $2.5M enterprise pharmacy platform, shortening delivery cycles by 30% and raising client satisfaction scores by 45%. Coordinated Enterprise Pharmacy System integration with Client Service, Electronic Patient Record, and AbsoluteAR services for seamless interaction. Directed 3 Agile teams in Scrum, Kanban, and SAFe transformation, increasing organization-wide Agile adoption by 40% in 18 months. Coordinated AWS migration, reducing infrastructure expenses by 27% and elevating system uptime to 99.9%. Secured full regulatory SOX compliance 2 months early for NCPDP Script v2017071. Customized Salesforce CRM Sales Cloud for the sales team, improving vendor and lead management efficiency by 30%. Collaborated with third-party auditors to ensure compliance and implemented advanced Agile metrics, achieving a 30% improvement in sprint predictability.
Project Manager at PMAM CORPORATION
March 1, 2010 - February 1, 2012Delivered Agile SaaS deployment for Alarm Program, expanding across 30 US cities and generating $4.5M in annual recurring revenue. Reduced defect incidents by 25% via CI and early validation controls embedded in sprint planning. Strengthened collaboration across US, Europe, and India teams, accelerating project turnaround by 22%. Managed in-house CRM development and solution implementation, aligning leadership priorities through structured portfolio planning and backlog refinement to translate strategic directives into measurable outcomes.
Project Manager at AMPLIFY EDUCATION INC. / WIRELESS GENERATION
December 1, 2008 - January 1, 2010Managed the data warehouse team for a multi-million-dollar ARIS (Achievement Reporting and Innovation System) for K–12. Optimized ETL operations, reducing data latency and improving data integrity metrics to 98.7%. Collaborated with academic and tech stakeholders to define backlog priorities for educational assessment tools. Promoted data resilience and data integrity, addressing ongoing data issues from source systems and resolving ETL-related data errors. Took on product ownership responsibilities by defining project scope and backlog for a new K-12 assessment tool.
IT Project Manager (Consultant) at ELSEVIER
July 1, 2008 - November 1, 2008Spearheaded multiple Health Science project transitions valued at $2M for a global publisher. Applied Agile methodologies (XP, Scrum) to coordinate delivery across technology, operations, and business teams, ensuring complete visibility for Executive Steering and Technology Review Committees.
Project Manager at SPAR GROUP INC.
September 1, 2000 - June 1, 2008Rapidly advanced to Project Manager in Retail and Merchandising, supporting large-scale technology projects up to $1M. Rescued a major project within 3 months, addressing scope creep and integration risks, significantly reducing operating costs and slashing data processing time from five days to five hours through an enterprise-wide revamp of a Marketing Research and Sales Promotion system.
Education
Bachelor of Science (BS) in Finance at Empire State College (SUNY)
January 11, 2030 - January 23, 2026Diploma in Software Engineering at APTECH
January 11, 2030 - January 23, 2026Qualifications
Industry Experience
Healthcare, Financial Services, Software & Internet, Government, Professional Services, Retail
Skills
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