Available to hire
I am proactive and adaptable, with a strong passion for continuous learning and self-improvement. I thrive in both collaborative team environments and when working independently on my own tasks.
A positive and dynamic atmosphere serves as a key motivator for me, enabling me to effectively achieve goals and take great pride in my work. I also enjoy onboarding and training new staff, ensuring they understand operational standards, safety procedures, and system workflows.
Skills
Experience Level
Intermediate
Intermediate
Language
Bulgarian
Fluent
English
Advanced
Dutch
Beginner
German
Advanced
Work Experience
Office Assistant at SDII Insurance Office Bulgaria
April 1, 2013 - May 1, 2016Delivered face-to-face customer support, policy quotations, and contract processing for various insurers, ensuring clarity and trust in client communications. Calculated insurance premiums accurately, managed payments, and handled policy renewals, maintaining compliance with company standards and regulatory requirements.
Education
Bachelor of Library Studies at University of Library Studies and Information Technologies, Sofia, Bulgaria
January 1, 2008 - January 1, 2012Certificate in AI for Marketing at SoftUni AI
April 1, 2025 - April 1, 2025UGC Certification – SoftUni Creative at SoftUni Creative
April 1, 2025 - April 1, 2025Qualifications
UGC Certification – SoftUni Creative
April 1, 2025 - April 1, 2025AI for Marketing Certificate – SoftUni AI
April 1, 2025 - April 1, 2025Industry Experience
Professional Services, Software & Internet
Skills
Experience Level
Intermediate
Intermediate
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