Available to hire
I am a life explorer who is always eager to learn something new with an open mind. I am self-motivated and passionate about the education industry.
Currently I lead Learner Services as Head of Learner Services at Orbit Future Academy in South Jakarta, where I oversee admissions, data management, and service delivery across the learner journey. I have a track record of improving admissions processes, coordinating cross-functional teams, and delivering customer-focused solutions in Jakarta-based institutions.
Experience Level
Work Experience
Head of Learner Services at Orbit Future Academy
September 1, 2023 - PresentLead the Learner Services function, overseeing admissions strategy, process management, and stakeholder engagement to ensure timely, high-quality outcomes. Manage data integrity and compliance, coordinate references and supporting documents, liaise with academics, and drive admissions decisions and interview scheduling. Responsible for converting applications and producing weekly admissions data for senior leadership. Line-manage admissions staff and interns, and ensure policies align with fair admissions and governmental guidelines.
Admissions Manager at Orbit Future Academy
May 1, 2022 - August 1, 2023Coordinate processing of all student applications from submission to outcome, ensuring prompt handling and high-quality customer service. Manage student data and references, liaise with team and academics, track decisions on interviews, undertake application conversion activities, and produce weekly admissions data for leadership. Develop and maintain admissions policies and procedures for efficiency and compliance; line-manage admissions staff.
Operations Spv at PT. ADUAGIS TRANSPORINDO SEJAHTERA
October 1, 2021 - March 1, 2022First point of contact for client requests, manage and update company databases, track inventory, order supplies, maintain records, organize events and meetings, coordinate travel, oversee equipment maintenance, and provide administrative support. Report to Director of Operations and support other departments as needed.
Admissions Officer at Nord Anglia School Jakarta
April 1, 2019 - June 1, 2021Be the first point of contact for families considering enrolment; provide accurate school information and support from enquiry through to enrolment. Input data into iSAMS, conduct personalised campus tours, manage leads and follow-ups, maintain student databases, update enrolment forecasts, and produce statistical documents. Report to Principal and Marketing/Admissions Manager; collaborate with Admissions and Marketing teams.
Executive Assistant at PT ARONISS Indonesia
December 1, 2018 - March 1, 2019Manage Telkomsel’s Accounts Receivable collection project, maintain vendor relationships, monitor timelines, prepare recaps and administrative support, attend client meetings, capture minutes, distribute action items, and follow up on payments.
School Administrator at Sampoerna Academy
June 1, 2015 - August 1, 2018Provide customer service, oversee budgets, produce periodic reports, maintain relationships with staff, students, and parents, organize materials, administer exams, monitor attendance, maintain school database, and contribute to process improvements.
Admissions & Finance Staff at SAE Institute
April 1, 2014 - January 1, 2015Record petty cash, maintain student ledgers, manage tuition payments, handle billing, communicate with students regarding payments and outstanding balances, process refunds and stipends, and support finance operations.
Sales Marketing Assistant at SAE Institute
September 1, 2012 - March 1, 2014Support admissions and marketing activities, handle inquiries, campus tours, events, and follow-ups; manage enrollment processes and marketing tasks such as events and communications.
Intern at Orly Consulting-Executive Search
February 1, 2012 - April 1, 2012Applied marketing techniques, built client relationships, contributed to recruitment and candidate search; supported client meetings and data gathering for assignments.
Education
Bachelor's in Communication, Business Communication at Sekolah Tinggi Ilmu Komunikasi Interstudi
January 1, 2009 - January 1, 2013Qualifications
Industry Experience
Education, Professional Services, Other
Experience Level
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