Available to hire
I am a results-driven content strategist and UX writer with 10+ years translating complex technical and scientific concepts into clear, user-centered content across life sciences, semiconductors, and enterprise software. I recently added UI/UX design and Generative AI certifications to expand how I shape product experiences.
I collaborate across product, engineering, service, and design teams in agile environments to turn user insights into intuitive interfaces. I focus on voice of customer, feedback loops, and usability-centered rewrites to improve adoption and reduce cognitive load across workflows.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Content Strategist and UX Writer Consultant – Freelance at Freelance
October 1, 2025 - PresentDeveloped UX-focused content strategies and messaging frameworks for B2B semiconductor clients, translating technical specs into user-centric narratives for machine vision, automation, and inspection tools. Designed microcopy systems and interface language for digital products, ensuring clarity and consistency across user journeys. Collaborated remotely with global engineering and product teams to align content with user needs and business goals.
AI Tutor at Mindrift
May 1, 2025 - October 31, 2025Rated and trained AI-generated Science, Technology, Engineering, and Mathematics (STEM) responses for accuracy, clarity, and adherence to guidelines, providing feedback to enhance model performance.
Technical Writer, Research and Development at SCIEX, Singapore
March 1, 2025 - March 1, 2025Developed and maintained user guides, software and hardware manuals, installation guides, quick start guides, release notes, and SOPs. Collaborated with software developers, engineers, QARA personnel, scientists, and subject matter experts to produce accurate technical content. Oversaw localisation and translation processes to support global documentation requirements. Conducted peer reviews to maintain consistency and compliance with corporate style guides. Used SDL Tridion CMS for content management and JIRA for defect tracking and Agile workflow integration. Led documentation efforts for New Product Development initiatives, introducing efficient publishing approaches. Facilitated technical and editorial reviews with SMEs to ensure accuracy and clarity. Delivered internal training on Danaher Problem Solving Process 101 methodology. Achievements: Supported Quality Assurance as an internal auditor for ISO 9001:2015, ISO 13485:2003, and 21 CFR Part 820 standards. Contributed to employee
Technical and UX Content Writer at SCIEX (Danaher), Singapore
March 1, 2014 - March 1, 2025Global leader in mass spectrometry and capillary electrophoresis; led UX and content writing for complex software platforms and scientific instruments, creating user manuals, online help, SOPs, and interface copy that simplified intricate workflows. Partnered with R&D, product management, engineers, and QA across time zones to gather user requirements via VoC sessions and feedback, delivering intuitive, accurate documentation and microcopy. Redesigned content architecture (DITA/Oxygen XML) for scalability and localization; applied GenAI for ideation, rewriting, classification, cleanup, and metadata enrichment. Conducted internal audits and followed ISO/9001/13485, 21 CFR Part 820 guidance; mentored teams and led problem-solving trainings; oversaw localization for global audiences.
Technical Writer at CyberOptics Pte Ltd, Singapore
November 1, 2013 - November 1, 2013Created and maintained user manuals, service bulletins, reference guides, application notes, and instruction sheets for hardware and software products. Collaborated with global product specialists and engineering teams to gather technical data and produce customer-facing documentation for training and support purposes. Achievements: Developed online help content and managed localisation budgeting for international product releases. Updated marketing collateral to align technical content with brand standards.
Technical Writer at CyberOptics Pte Ltd
December 1, 2010 - November 30, 2013Authored technical content for inspection systems.
Intermediate Technical Writer at Sasken Network Engineering Ltd, Bengaluru, India
June 1, 2010 - June 1, 2010Gained experience in producing and maintaining technical documentation for network engineering products and services, collaborating with product teams and SMEs to ensure accuracy.
Intermediate Technical Writer at Sasken Network Engineering Ltd
April 1, 2007 - June 30, 2010Written telecom software and hardware documentation.
Technical Writer at Alcatel-Lucent, Bengaluru, India
April 1, 2007 - April 1, 2007Produced technical documentation for telecom products, collaborated with engineering teams to gather data, and supported global documentation needs.
Technical Writer at Alcatel-Lucent
August 1, 2006 - April 30, 2007Technical writer for telecom and enterprise solution.
Freelance Technical Writer
August 1, 2006 - August 1, 2006Freelance engagements delivering technical documentation for various clients, including manuals, guides, and digital content.
Freelance Technical Writer at Independent
January 1, 2006 - August 31, 2006Freelance technical writer for engineering documentation.
Education
Master of Science (Bioscience) at University of Mysore, India
January 11, 2030 - October 31, 2025Bachelor of Science (Biochemistry, Botany, Zoology) at University of Mysore, India
January 11, 2030 - October 31, 2025Master of Science (Bioscience) at University of Mysore, India
January 11, 2030 - January 26, 2026Bachelor of Science (Biochemistry, Botany, Zoology) at University of Mysore, India
January 11, 2030 - January 26, 2026Qualifications
Generative AI
January 1, 2025 - October 31, 2025UI/UX Design
January 1, 2024 - October 31, 2025Danaher PSP 101 Certified Practitioner
January 1, 2024 - October 31, 2025Essentials of Project Management
January 1, 2018 - October 31, 2025Voice of Customer (VoC)
January 1, 2018 - October 31, 2025QMS Internal Auditor: ISO 9001:2015, ISO 13485:2003, 21 CFR Part 820
January 1, 2015 - October 31, 2025The Fundamental Certification Program in Technical Writing
January 1, 2006 - October 31, 2025Generative AI
January 1, 2025 - January 26, 2026UI/UX Design
January 1, 2024 - January 26, 2026Danaher Problem Solving Process 101 Certified Practitioner
January 1, 2024 - January 26, 2026Voice of Customer (VoC)
January 1, 2018 - January 26, 2026QMS Internal Auditor: ISO 9001:2015, ISO 13485:2003, 21 CFR Part 820
January 1, 2015 - January 26, 2026Essentials of Project Management
January 1, 2018 - January 26, 2026Fundamental Certification in Technical Writing
January 1, 2006 - January 26, 2026Industry Experience
Life Sciences, Professional Services, Healthcare, Software & Internet, Manufacturing, Telecommunications
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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