tails.com: Head of Product Design (8-month FTC)

Product Designer is needed in Richmond, United Kingdom.

Client: tails.com

Location: Richmond, UK

Contract: Full Time

The Role

The Head of Product Design will support the business development of new opportunities. This will be achieved through managing the design life cycle from start to finish, designing best practice processes for the design team.

Responsibilities

• Inspiring and leading the Product Design team, cascading best practises whilst coaching and mentoring the team to success
• Leading the design process and best in class procedures to support a collaborative and innovative team
• Using design as a tool to drive rapid learning to ensure we’re solving our customers’ most important problems (digital and physical)
• Designing and testing new products based on consumer insight and a deep understanding of technology, the market landscape and business objectives
• Ensuring all products are designed to our brand standards and quality guidelines
• Partnering with our brand agency and team to redefine brand identity, standards and design systems
• Promoting excellent cross-functional communication between the product management team and senior stakeholders
• Presenting product design ideas to cross-functional teams and senior leadership
• Living the tails.com values and management competencies daily to set a good example for the team, line managing designers & supporting their career development

The Skills You’ll Bring

• 8+ years working within Product Design, with at least 3 years within a previous leadership role
• Be comfortable working in a fast-paced start-up environment
• Have previous experience managing a diverse Product Design team, with previous experience owning and delivering a user-centric design process
• Have a proven background in delivering world class consumer-facing products, with a portfolio of UX focused work samples for web and app applications
• A history of successful collaboration with technical and commercial partners
• Excited by challenges and the ability to create something new
• Be confident across a range of user research methods

Our Commitment

We’re proud to be an active equal opportunity employer. We want to give everyone a fair chance to join us in changing the world of pet food for good. We do this by conducting a structured recruitment process for all candidates, as well as actively promoting our roles to communities that are under-represented at tails.com.

During your interview process you’ll meet some of our team with varying levels of responsibility and experience. We want to give every candidate a fair interview process and if you need any reasonable adjustments made, please let us know.

What’s Next?

If this sounds like it matches your experience and what you’d love to do, we can’t wait to hear from you! If you’re unsure whether you fit our criteria exactly, please get in touch anyway. And because we believe that diverse teams perform better, we’d especially love to hear from you if you’re from an under-represented demographic.

Here’s a taster of how our recruitment process works:

• Once you have applied, your CV will be reviewed by the Hiring Manager
• If selected, you will then have a call with the Hiring Manager for 30-45 minutes to understand more about your skills and experience
• If successful, you will be invited to present a case study to a panel of interviewers for 60-90 minutes
• The final stage is a video call or in-person interview with our Brand Director for 45 minutes