Home Pick INC - Senior Brand Manager - US Remote Position

Marketing Strategist is needed in United States.

Client: Home Pick INC

Location: Chicago, IL, us

Contract: Freelance

Job Description

Home Pick is a full-service Amazon brand agency helping companies thrive on Amazon.com (US). Our hands-on, data-driven approach focuses on long-term, collaborative partnerships. We handle everything from strategy and brand protection to inventory and growth—becoming an extension of our clients’ teams.

We are looking for a Senior Brand Manager responsible for nurturing and growing our client relationships while driving performance across their Amazon sales channels. You’ll lead strategy and execution for our largest accounts and play a key role in mentoring junior team members. This role requires a strong mix of communication, analytical, and leadership skills. You will ensure high-quality service delivery while unlocking new growth opportunities and supporting cross-functional collaboration.

Requirements

• 5+ years of experience in account management, client services, or brand management.
• Proven success in managing client relationships and growing accounts.
• Strong understanding of the Amazon ecosystem, including FBA, Buy Box, content optimization, ads, etc. (5 years preferred)
• Excellent communication, organizational, and interpersonal skills.
• Analytical thinker who can turn data into insight and action.
• Proactive problem solver with a client-first mindset.
• Comfortable juggling multiple accounts and projects in a fast-paced environment.

Client Management Responsibilities

• Serve as the strategic lead for large, high-value client accounts.
• Act as the primary point of contact and trusted advisor for clients.
• Lead bi-weekly client calls to review performance, strategy, and next steps.
• Understand client goals, brand positioning, and challenges—translating them into actionable roadmaps.
• Identify upsell, cross-sell, and growth opportunities within existing accounts.
• Proactively manage timelines, communications, and expectations across all projects.
• Build long-term, trust-based relationships that drive retention and satisfaction.

Client Delivery Responsibilities

• Conduct weekly sales and performance reviews to identify trends, issues, and opportunities.
• Ensure operational alignment by collaborating with internal teams (Operations, Shipping, Brand Protection, Advertising, and others) and holding them accountable to high service standards.
• Act as the internal voice of the client, advocating for their goals and resolving challenges proactively.
• Escalate complex issues to leadership with clear context and solutions.
• Ensure consistent, high-quality service that reflects our commitment to excellence.

Team Leadership & Mentorship Responsibilities

• Provide training, coaching, and support to junior Client Relationship Managers and Brand Managers.
• Play a key role in onboarding new team members and strengthening internal processes.
• Share best practices, strategic insight, and feedback to help elevate the entire client services team.

Benefits

• High-growth agency working with emerging and established consumer brands.
• Fully remote team with a collaborative and entrepreneurial culture.
• Work alongside a driven team that values ownership, creativity, and transparency.
• Opportunity to make a direct impact on client success and business outcomes.