Fidelity TalentSource - UX Designer

UX Designer is needed in Boston, United States.

Client: Fidelity TalentSource

Location: Boston, MA

Contract: Temporary

Job Description

Fidelity TalentSource is currently sourcing for a Senior User Experience Designer to work at Fidelity Investments. This role is focused on redefining the financial services industry by prioritizing customer needs in a fast-paced environment where decisions are data-focused, collaborative, and iterative. The organization deeply values design and is looking for someone passionate about making investing approachable for all audiences.

Requirements

Experience:

• 4-6+ years of UX or related experience is preferred.
• A degree in a related field such as interactive design, architecture, industrial design, graphic design, or human factors is preferred.
• Experience working on agile teams delivering value in digital products preferred.
• Experience running and/or using research to support evidence-focused design decisions preferred.
• A digital portfolio we can review online is required.

Skills:

• An array of design skills, which might include visual, conversational, information architecture, prototyping, strategic design methods, user research, or writing.
• Ability to design across all channels including web, native, and automated.
• Effective communication as a writer, presenter, and facilitator.
• A foundation of development knowledge, both web and mobile.
• Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better.
• Partnering with user research to identify customer problems.
• Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions.
• An unwavering curiosity to ask why.
• Design brings you happiness.

Typical Responsibilities of Senior UX Designers:

• Lead the design strategy and execution on their product team, with some guidance and coaching.
• Help define the design work and deliver business outcomes on the product team.
• Consult with the product owner to help inform product strategy.

Team

This role supports Personal Investing at Fidelity, assisting a wide range of customers with services like wealth management, retirement planning, brokerage services, workplace plan administration, college savings, and financial planning and engagement programs. Additionally, this position supports Fidelity’s User Experience Design team, which aims to deliver simple and accessible digital experiences to its customers.

COVID Work Policy

Safety is our top priority. Once we can gather in person with fewer safety measures, this role will follow a dynamic working approach, with some time spent onsite based on the nature and needs of the role.

Dynamic Working – Post Pandemic

Fidelity aims to combine the best of remote work with in-person collaboration. For most teams, this means a consistent balance of working from home and the office that supports the needs of the role, experience level, and working style. Success and growth are important, so the role emphasizes the benefits of in-person interactions, such as face-to-face learning, quality time with managers and teammates, and opportunities for networking and cultural experiences.