GEICO - Senior Manager, UX/UI Design AI - (Hybrid)

UX Designer is needed in Palo Alto, United States.

Client: GEICO

Location: Palo Alto, CA

Contract: undefined

Job Description

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. We honor our iconic brand by providing quality coverage to millions of customers. We seek an accomplished, customer-obsessed, and results-oriented Senior Manager of Design to lead our AI UX/UI Design Team. The ideal candidate will collaborate with business partners to deliver impactful outcomes and oversee a team of designers driving the product experience. This position is a hybrid role requiring on-site attendance three days a week at specified locations.

Responsibilities

• Collaborate with product, engineering, and business teams to uncover customer needs.
• Translate needs into digital experiences and complex ideas into understandable concepts.
• Manage shifting priorities to provide direction on product prioritization.
• Advocate for the customer using human-centered design methods, including research and testing.
• Facilitate workshops with stakeholders to align with business needs.
• Drive end-to-end product design by framing problems and designing solutions.
• Create user flows, wireframes, journey maps, and interaction models.
• Deliver design assets for acceptance, development, and market launch in partnership with engineering.
• Teach, mentor, and guide designers.
• Prepare and manage department business plans, staffing projections, and budgets.

Requirements

Basic Qualifications

• 10+ years of experience with User Experience design.
• 5+ years leading and mentoring design teams.

Preferred Qualifications

• Experience with Generative AI and Agentic systems.
• Strong visual and UI design skills.
• Experience in providing creative direction.
• Experience designing for cross-channel experiences.
• Strong communication and storytelling skills.
• Proficiency with design tools (e.g., Figma).

Compensation and Benefits

Annual Salary: $140,425.00 - $229,600.00. This salary range is a general guideline and multiple factors are considered to determine the final salary, including work experience, education, and location.

We offer a comprehensive Total Rewards program that provides personalized coverage for your overall well-being, including a competitive compensation package, a 401K savings plan with a 6% match, performance-based incentives, and tuition assistance. Additional benefits include mental healthcare, fertility, and adoption assistance. Flexibility is also offered through the GEICO Flex program, allowing remote work from anywhere in the US for up to four weeks per year.

Company Culture and Values

GEICO values an inclusive culture of shared success, rooted in integrity and a bias for action. We emphasize a workplace environment of caring, inclusion, and belonging while rewarding positive impacts on our customers through engagement and recognition programs. We are committed to providing fair employment opportunities and reasonable accommodations for individuals with disabilities.