Inspira Financial - UX Content Designer (Remote)

UX Designer is needed in Oak Brook, United States.

Client: Inspira Financial

Location: Oak Brook, IL

Contract: undefined

Job Description

Join Us! Take the next step in your journey at Inspira Financial. You will help businesses and individuals thrive today, tomorrow, and into retirement. Become part of a company that is people-centric and client-obsessed in every interaction; a community of forward-thinking individuals focused on driving results to deliver our mission with an unwavering commitment to integrity. As a UX Content Designer, you will report to the Digital Design Manager within the Retirement & Wealth (R&W) Product Design team, creating clear, user-centered content that improves how clients navigate and interact with Inspira’s digital products. You will also support research activities using no-code tools to validate and optimize content and design flows, collaborating closely with Product Designers, Product Managers, and UX Researchers.

Requirements

Qualifications

• 2–4 years of experience in UX writing, content design, or related product content roles.
• Bachelor’s degree in English, Communications, Journalism, Human-Centered Design, or equivalent experience.
• Helpful (not required): coursework or certification in UX Writing, UX Research, or Technical Writing.
• Familiarity with usability testing and user research methods; experience setting up or assisting with no-code testing tools.
• Experience writing content for digital products across web and mobile platforms.
• Comfort working in design and collaboration tools (Figma, Miro, or similar).

Skills & Abilities

• Ability to craft clear, concise, and user-centered content across digital interfaces.
• Strong collaboration skills; able to partner effectively with designers, product managers, researchers, and engineers.
• Detail-oriented with a focus on consistency, accessibility, and usability.
• Capable of drafting lightweight research materials (test scripts, guides, surveys) and documenting findings.
• Strong verbal and written communication skills; comfortable presenting content and research insights to cross-functional teams.
• Ability to balance multiple projects in a fast-paced, agile environment.

Other Requirements

• Infrequent travel.
• Ability to provide personal transportation from time to time.
• Attend in-person meetings or events as requested.
• Prolonged periods of sitting at a desk and working on a computer.

Responsibilities

• User-Centered Writing: Create clear, concise, and accessible content for product experiences across Inspira’s digital platforms.
• Content Consistency & Governance: Ensure content follows Inspira’s voice, tone, and accessibility standards while maintaining content documentation.
• Research Support: Utilize no-code tools to design and launch content-focused usability tests, comprehension studies, and A/B experiments.
• Documentation & Synthesis: Draft discussion guides, test scripts, and survey questions, capturing user feedback and synthesizing findings into actionable recommendations.
• Cross-Functional Collaboration: Partner with Product Designers, Product Managers, Engineers, and UX Researchers to embed content early in design discussions.
• Iterative Improvement: Continuously refine product content based on user testing, analytics, and stakeholder feedback.
• Content System Contribution: Assist in expanding Inspira’s design system by documenting best practices for UI text, error states, and other reusable components.

Pay Range

$68,000-$77,000 per year. The compensation for this position will vary depending on factors such as your location, skills, and experience. The compensation package may also include incentive and bonus opportunities.

Compensation & Benefits

Inspira provides industry-leading benefits including, but not limited to: healthcare, 401K savings plan, company holidays, paid time off, parental leave, and an employee assistance program.

Company Overview

Inspira Financial provides health, wealth, retirement, and benefits solutions that strengthen and simplify the health and wealth journey. With over 7 million clients and $62 billion in assets, Inspira works with thousands of partners to help their clients plan, save, and invest for a brighter future. They have been recognized for their outstanding growth and workplace culture.

Remote Work & Location

Remote roles can sit in various states, and employees within a 90-minute radius of the Oak Brook, IL headquarters are required to adhere to a minimum of 4 in-office days per month. Relocation is not provided.

Diversity and Inclusion

Inspira Financial values diversity and encourages applications from candidates who may not meet every requirement listed, promoting an authentic workplace that reflects the diversity of the businesses and clients they serve.