Scale-X Solutions - WP - Administrative and Social Media Specialist (Dayshift, Remote)

Client: Scale-X Solutions

Contract: Part-time

Job Description

This is a remote position.

Position: Administrative and Social Media Specialist

VA Rate: $9 AUD per hour

Type: Part-time (starting with 20 hours; it will grow to 30 hours to scale)

Industry: AU Construction company

We are looking for an Administrative and Social Media Virtual Assistant to join our team. The role requires excellent organizational, communication, and multitasking skills, as well as a thorough understanding of modern business practices.

Responsibilities

• Provide administrative support to the team, including scheduling and preparing presentations, organizing meetings, taking notes, and summarizing documents.
• Assist on ISO accreditation.
• Create engaging content - photos and wordings will be supplied.
• Create and manage social media campaigns across multiple platforms, including LinkedIn and Instagram.
• Analyze campaigns’ performance and report on key metrics such as reach, engagement, impressions, and leads generated.
• Work with internal teams to develop relevant and engaging content for campaigns.
• Monitor online conversations related to our brand/products/services/industry on social media platforms.
• Arrange travel plans.
• Organize files and documents.
• Create PDFs.
• Input and track invoices.
• Send newsletters via HubSpot.
• Monitor and organize emails.
• Maintain records and write communications such as memos, emails, invoices, reports, and other correspondence.
• Update the client’s social media or professional profile.
• Research contact information online for the purpose of updating the current client list, ensuring all details and information are current and accurate.
• Respond to service inquiries and requests.
• Communicate and liaise with key stakeholders, service users, families, staff, and advocates.

Requirements

• Previous experience in a similar role (preferred).
• Tech savvy, with proficiency in using AI tools to improve efficiency and workflows.
• Proven track record of delivering successful social media campaigns.
• Excellent written and verbal communication skills.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Proficient in HubSpot CRM.
• Familiarity with social media scheduling and management tools.
• Experience assisting with ISO certification processes in Australia.

Additional Skills & Experience

• Experience supporting engineers with documentation, reports, and formatting to a high professional standard.
• Strong document control skills, including version management and file organization.
• Proficient in cloud-based storage platforms such as OneDrive and Dropbox.
• High attention to detail, with experience proofreading documents for grammar, consistency, and formatting.
• Ability to manage multiple tasks and priorities across administrative, marketing, and operational functions.
• Experience preparing newsletters and internal communications.
• Strong organizational and time management skills.
• Proficient with PDF editing programs to mark-up or combine documents.