VELAIO - ServiceNow Developer Lead / Architect / LATAM
AI Engineer is needed in United States.
Client: VELAIO
Location: Cali, VAC, co
Contract: Contract
Job Description
This is a remote position.
Scope / Modules: ITSM (IT Service Management) and SPM (Strategic Portfolio Management). Work mode: Remote – EST/CST time zone (Canada / US). English level: Advanced conversational (B2+ / C1). Contract type: Staff Augmentation – long-term project. End client: Technology / services company based in Canada.
Key Responsibilities:
- Technically lead the ServiceNow development team.
- Design the solution architecture for the ITSM and SPM modules.
- Review and approve team developments, ensuring best practices and platform standards.
- Act as the main technical point of contact with the client for architecture, roadmap, and technology decisions.
- Manage instance configuration, upgrades, and platform lifecycle.
- Provide expertise in platform governance: team structure, naming conventions, environments (Dev / Test / Prod).
Requirements
- Certification: ServiceNow Certified System Administrator (CSA) - Valid and current.
- Certification: ServiceNow Certified Application Developer (CAD) - Valid and current.
- Minimum 4 years of experience on ServiceNow, with at least 1–2 years in technical leadership or architecture roles.
- Documented experience in multi-module architecture design and definition of development standards.
- Advanced conversational English (B2+ / C1).
Preferred Certifications
- Certified Implementation Specialist – ITSM (CIS-ITSM) – highly desirable.
- Certified Implementation Specialist – SPM (CIS-SPM).
- ServiceNow Certified Technical Architect (CTA) – differentiator.
Additional Technical Skills
- Advanced command of JavaScript, GlideScript, Scripted REST APIs.
- Design of integration architectures with external platforms (LDAP, SSO/SAML, ITSM tools).
- Experience with Performance Analytics and Dashboards in ServiceNow.
- ITIL v4 (certification desirable).
Selection Process
- Resume review and certification verification.
- Technical interview in English with the client team.
- Technical assessment on the ServiceNow platform.
- Final culture/fit interview with the client.
No longer accepting applications
Get instant notifications for new AI Engineer jobs. Enter your email:
How It Works
🔍Get quality leads
Review job leads for free, filter by local or global clients, and get real time notifications for new opportunities.
🎉Apply with ease
Pick the best leads, unlock contact details, and apply effortlessly with Twine's AI application tools.
📈Grow your career
Showcase your work, pitch to the best leads, land new clients and use Twine’s tools to find more opportunities.
Ari: your job agent
Ari searches hundreds of sources for you, every hour, including company careers pages: more than 10 million postings a month.