Find Freelance Jobs>AI Engineer Jobs>AI Engineer Jobs in United States>Job Details

VELAIO - ServiceNow Developer Lead / Architect / LATAM

Open job
AI Engineer
💰 Negotiable
📍 United States
Closing date: 25 days left
Twine Jobs Twine
Based in Manchester, United Kingdom
Last online 7 days ago

AI Engineer is needed in United States.

Client: VELAIO

Location: Cali, VAC, co

Contract: Contract

Job Description

This is a remote position.

Scope / Modules: ITSM (IT Service Management) and SPM (Strategic Portfolio Management). Work mode: Remote – EST/CST time zone (Canada / US). English level: Advanced conversational (B2+ / C1). Contract type: Staff Augmentation – long-term project. End client: Technology / services company based in Canada.

Key Responsibilities:

  • Technically lead the ServiceNow development team.
  • Design the solution architecture for the ITSM and SPM modules.
  • Review and approve team developments, ensuring best practices and platform standards.
  • Act as the main technical point of contact with the client for architecture, roadmap, and technology decisions.
  • Manage instance configuration, upgrades, and platform lifecycle.
  • Provide expertise in platform governance: team structure, naming conventions, environments (Dev / Test / Prod).

Requirements

  • Certification: ServiceNow Certified System Administrator (CSA) - Valid and current.
  • Certification: ServiceNow Certified Application Developer (CAD) - Valid and current.
  • Minimum 4 years of experience on ServiceNow, with at least 1–2 years in technical leadership or architecture roles.
  • Documented experience in multi-module architecture design and definition of development standards.
  • Advanced conversational English (B2+ / C1).

Preferred Certifications

  • Certified Implementation Specialist – ITSM (CIS-ITSM) – highly desirable.
  • Certified Implementation Specialist – SPM (CIS-SPM).
  • ServiceNow Certified Technical Architect (CTA) – differentiator.

Additional Technical Skills

  • Advanced command of JavaScript, GlideScript, Scripted REST APIs.
  • Design of integration architectures with external platforms (LDAP, SSO/SAML, ITSM tools).
  • Experience with Performance Analytics and Dashboards in ServiceNow.
  • ITIL v4 (certification desirable).

Selection Process

  • Resume review and certification verification.
  • Technical interview in English with the client team.
  • Technical assessment on the ServiceNow platform.
  • Final culture/fit interview with the client.
Posted 3 days ago

  • Apply

    Enter your email to apply

     

    By applying, you agree to our Terms.

    Already have an account? Sign in.

  • How It Works

    🔍

    Get quality leads

    Review job leads for free, filter by local or global clients, and get real time notifications for new opportunities.

    🎉

    Apply with ease

    Pick the best leads, unlock contact details, and apply effortlessly with Twine's AI application tools.

    📈

    Grow your career

    Showcase your work, pitch to the best leads, land new clients and use Twine’s tools to find more opportunities.

    Sign up for free