Restaurant Supply - Freelance eCommerce CRO & UX/UI Designer

UX Designer is needed in Los Angeles, United States.

Client: Restaurant Supply

Location: Los Angeles, CA

Contract: Part-time, Freelance

Job Description

We are seeking an experienced Freelance eCommerce CRO & UX/UI Designer to drive measurable improvements across the RestaurantSupply.com eCommerce experience. This role focuses on increasing conversion rate and revenue through data-driven UX/UI improvements, experimentation, and continuous optimization. The ideal candidate will have a proven track record of enhancing commercial performance on high-traffic eCommerce websites and will be responsible for identifying customer journey friction, analyzing behavioral data, developing design solutions in Figma, and collaborating with developers and A/B testing teams.

Requirements

• 5+ years of professional UX/UI or Product Design experience, especially in high-traffic eCommerce.
• Demonstrated success in creating UX/UI improvements that increased key commercial KPIs such as conversion rate and average order value.
• A strong portfolio showcasing eCommerce work, personal contributions, design processes, experimentation approaches, and measurable outcomes.
• Advanced proficiency with Figma or similar design tools.
• Experience with conversion rate optimization (CRO), A/B testing, and usability optimization.
• Proficiency in behavioral and analytics tools such as Google Analytics/GA4, Microsoft Clarity, Hotjar, etc.
• Deep understanding of eCommerce customer journeys.
• Ability to translate data and customer behavior into clear UX recommendations.
• Experience working closely with developers to implement designs accurately.
• Strong attention to detail and a high standard for visual quality and documentation.
• Self-directed with a proactive approach to identifying and prioritizing opportunities.

Required Skills

• Experience optimizing high-revenue eCommerce platforms.
• Experience with B2B eCommerce or complex product catalogs.
• Familiarity with eCommerce platforms such as Shopify.
• Track record of significant revenue or conversion growth linked to UX/CRO initiatives.
• Experience in rapid experimentation with frequent A/B testing.

Compensation Package

This is an independent freelance/contract role without employee benefits such as health insurance or paid time off.

Equal Opportunity Statement

We promote a supportive and collaborative environment where team members can grow while contributing to meaningful work.

Working Hours

This part-time freelance position is remote and available for candidates in the United States. The schedule is flexible, but freelancers should be available during U.S. business hours for collaboration on projects.

Why Work With Us?

You will have the chance to make a measurable impact on a high-traffic eCommerce business while building meaningful relationships in a professional environment.

Perks and Benefits

• Fully remote work flexibility.
• Flexible part-time schedule.
• Work on a high-traffic, established eCommerce platform.
• Access to analytics and experimentation opportunities.
• Ability to assess the impact of designs through A/B testing.
• Collaborate closely with various teams.
• Potential for ongoing freelance work based on performance.