Be Polite Hospitality - Meta / Social Media Account Specialist

Digital Marketer is needed in St. Louis, United States.

Client: Be Polite Hospitality

Location: Remote

Contract: Contract

Job Description

Be Polite Hospitality, a St. Louis restaurant group with multiple concepts, is seeking an experienced freelance professional or consultant to organize, secure, and streamline our social media accounts. As our company has expanded, various Facebook and Instagram accounts have been created by different individuals, leading to confusion and access issues. We require an audit of the entire setup and consolidation into a unified, company-controlled system. Please note, we are not looking for someone focused on content creation or photography.

Requirements

The successful candidate must possess the following qualifications:

• Direct experience with Meta Business Manager or Meta Business Portfolio
• Experience resolving Facebook and Instagram ownership, permissions, and access issues
• Experience managing multiple brands or business locations within franchise structures
• Familiarity with Facebook Pages, Instagram professional accounts, Meta ad accounts, and two-factor authentication
• Ability to work through Meta support or ownership-verification processes
• Strong understanding of account security and business continuity
• Willingness to collaborate with various owners or administrators during the cleanup
• Ability to explain the final system clearly to nontechnical users
• References or examples of similar account-recovery or consolidation work

Experience in the restaurant, hospitality, franchise, or multi-location business is preferred but not mandatory.

Scope of Work

• Audit all Facebook Pages, Instagram accounts, Meta Business Portfolios, ad accounts, and current permissions
• Identify ownership or control of each account
• Assist in recovering or transferring ownership as necessary
• Properly link Facebook and Instagram accounts for each restaurant
• Organize all restaurant brands under a single company-controlled Meta Business Portfolio
• Assign appropriate role-based access for owners, managers, and outside vendors
• Remove outdated or unnecessary users and permissions
• Establish secure logins, two-factor authentication, and recovery procedures
• Avoid sharing of passwords or individual logins
• Provide a written account map and instructions upon project completion
• Recommend a simple management system for scheduling posts across all brands

Compensation and Location

The position offers an hourly rate of $28.15 - $33.90, and the work can be performed remotely.

Application Instructions

Please respond with the following:

• A brief description of your relevant experience
• Examples of similar Meta or Instagram account cleanup projects
• Your proposed hourly or project rate
• Your availability
• Location (if in St. Louis area)
• References, website, LinkedIn profile, or professional portfolio

Please refrain from requesting passwords via email or text. Access will be managed through secure permissions or supervised login sessions.

Additional Information

This is initially a one-time paid project, but there may be opportunities for ongoing work after the accounts are organized.