Novalink Solutions LLC - Tolling Azure Cloud Engineer - Remote

Cloud Developer is needed in Mechanicsville, United States.

Client: Novalink Solutions LLC

Location: Mechanicsville, VA, us

Contract: Contract

Job Description

VDOT ITD Tolling is seeking an Azure Cloud Engineer to join the Tolling Engineering and Operations Team. The role combines Azure cloud engineering, application support, and rotational help-desk support.

The successful candidate will implement, maintain, monitor, and support resources within the Tolling Azure environment. The position works closely with managers, architects, developers, DBAs, engineers, and other stakeholders to deliver secure, reliable, efficient, and optimized cloud services.

Key Azure technologies include App Services, API Gateways, Function Apps, Azure Virtual Desktops (AVD), Azure Kubernetes Service (AKS), App Insights, Azure Monitor, Log Analytics, Office 365, and Microsoft Entra ID.

Cloud Operations and Engineering

• Implement and maintain Azure resources in the Tolling environment.
• Support compliance with Virginia government requirements for security, identity and access management, network controls, and cost governance.
• Maintain infrastructure documentation, naming conventions, tagging standards, and cloud governance materials.
• Assist with access reviews, role assignments, and least-privilege evaluations.
• Manage vendor-required updates and verify system compatibility.
• Implement highly available and fault-tolerant Azure solutions.

Monitoring, Troubleshooting, and Diagnostics

• Monitor Azure services and application workloads to support uptime and availability.
• Troubleshoot connectivity, access, security, application performance, and service degradation issues.
• Use logs, metrics, traces, Azure Monitor, App Insights, and Log Analytics for diagnostic investigations.
• Analyze and improve system and application performance.

Operational Support

• Participate in operational activities such as pattern monitoring, incident reviews, and maintenance readiness checks.
• Triage production incidents, support timely resolution, and document root-cause findings.
• Define change requests, implementation plans, and rollback procedures.
• Provide off-hours support when required.
• Participate in rotational help-desk support within the Tolling group.

Technical Development and Compliance

• Understand end-to-end data flows across tolling systems, roadway data, financial transactions, and reporting tools.
• Support the optimization of integrations and data movement.
• Apply PCI and other regulatory compliance requirements when evaluating system behavior and logging.
• Manage key vaults, passwords, certificates, and secure credential storage.

Collaboration and Communication

• Work with architects, engineers, managers, and cross-functional teams to use Azure services effectively.
• Provide guidance on SaaS, PaaS, and IaaS best practices.
• Communicate technical requirements, design concepts, and recommendations clearly.
• Support multiple concurrent projects with complex technical requirements.

Requirements

Required Qualifications

• At least three years of experience administering or engineering Microsoft Azure services.
• Bachelor’s degree in computer science, information systems, or a related field, or equivalent experience.
• At least two years of experience working with Microsoft Windows environments, including Windows Server 2019 or later.
• At least two years of experience with server infrastructure, protocols, firewalls, certificates, and load balancers.
• At least two years of experience with networking, server administration across Windows and/or Linux, databases, and cloud environments.
• At least two years of scripting experience with PowerShell and/or Python.
• Experience with Office 365 services and administration of single sign-on (SSO), including Microsoft Entra ID.
• Experience with Azure Virtual Desktops.
• Ability to create network and system topology documentation.
• Ability to communicate technical requirements and design concepts clearly.

Preferred Qualifications

• Experience with Office 365 services and Power Apps.
• Azure certification.
• Experience with continuous integration and development tools such as Azure DevOps, Jenkins, Git, or TFS.

Additional Information

• The position requires a fingerprint-based background check.
• Continued education is expected at the contractor’s own expense to remain current with VDOT technologies.
• The role may require off-hours work and participation in rotational operational and help-desk support.