Caring Senior Service is looking for a friendly, dependable, and customer-focused Customer Support Specialist to assist with dailyUrgent

Provide remote customer support through email and live chat, answering general service inquiries with accurate, clear, and empathetic information. Manage follow-ups promptly and route complex questions to the appropriate team members.

Maintain organized, confidential customer records using spreadsheets and/or CRM software. Assist with routine administrative tasks, data entry, and status updates while following established procedures.

Strong written communication, attention to detail, time management, and the ability to handle multiple inquiries independently are essential. Experience with CRM tools, Microsoft Office, Google Workspace, and online communication platforms is preferred.

Budget range:
Simple project

About the client
Caring Senior Service is focused on providing compassionate, dependable support and services for seniors. We value professionalism, clear communication, reliability, and attention to detail in everything we do. We are looking to connect with talented remote professionals who can help with administrative support, data entry, scheduling, customer service, and other project-based tasks. We appreciate people who are organized, proactive, comfortable using online tools, and able to work independently while meeting deadlines. We welcome experts who are committed to delivering quality work, maintaining confidentiality, and contributing positively to our team. We look forward to working with skilled professionals who can help us improve our daily operations and support our business goals.