I am a results-driven Social Media Manager and Virtual Assistant with over 4 years of experience helping service-based businesses grow their digital presence and streamline operations. In my previous roles, I successfully: Increased organic engagement and appointment bookings through strategic content creation and community management. Optimized scheduling workflows, managing 100+ monthly appointments with near-perfect accuracy and zero conflicts. Delivered reliable remote support, ensuring rapid response times and seamless client communication. I am highly proficient in Canva, Meta Business Suite, and Google Workspace. My goal is to take the administrative and marketing weight off your shoulders so you can focus on scaling your business. Let’s work together to make your brand stand out!

Gracelene Ventula

I am a results-driven Social Media Manager and Virtual Assistant with over 4 years of experience helping service-based businesses grow their digital presence and streamline operations. In my previous roles, I successfully: Increased organic engagement and appointment bookings through strategic content creation and community management. Optimized scheduling workflows, managing 100+ monthly appointments with near-perfect accuracy and zero conflicts. Delivered reliable remote support, ensuring rapid response times and seamless client communication. I am highly proficient in Canva, Meta Business Suite, and Google Workspace. My goal is to take the administrative and marketing weight off your shoulders so you can focus on scaling your business. Let’s work together to make your brand stand out!

Available to hire

I am a results-driven Social Media Manager and Virtual Assistant with over 4 years of experience helping service-based businesses grow their digital presence and streamline operations.

In my previous roles, I successfully:

Increased organic engagement and appointment bookings through strategic content creation and community management.

Optimized scheduling workflows, managing 100+ monthly appointments with near-perfect accuracy and zero conflicts.

Delivered reliable remote support, ensuring rapid response times and seamless client communication.

I am highly proficient in Canva, Meta Business Suite, and Google Workspace. My goal is to take the administrative and marketing weight off your shoulders so you can focus on scaling your business. Let’s work together to make your brand stand out!

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Work Experience

Social Media Manager/Receptionist
September 1, 2021 - September 1, 2025
Increased organic follower growth by 50% across Facebook and Instagram by implementing a consistent content strategy and high-quality visual storytelling. Boosted monthly appointment bookings by 60% through targeted social media promotions and proactive engagement with digital inquiries. Maintained a 98% customer satisfaction rating by providing excellent front-desk service, managing walk-ins, and resolving client feedback promptly. Optimized daily operations by coordinating calendars for 10 staff members, ensuring a seamless flow of services during peak hours.
Appointment Setter
January 1, 2025 - Present
Managed a high-volume calendar for multiple cleaning professionals, coordinated 100+ appointments monthly with 100% accuracy. Reduced scheduling conflicts by 30% through automated reminders and streamlined follow-up procedures. Enhanced client communications by maintaining a 30-minute response time for email and online inquiries. Supported brand visibility by assisting with social media updates and content posting during high-demand periods.

Education

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Qualifications

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Industry Experience

Professional Services, Retail, Other