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Offering graphic & web design, WordPress development, copywriting, social media strategy, and intuitive intelligence facilitation. I pride myself on clarity, coherence, and accurate meaning making across language and digital environments, with a warm, approachable communication style. I'm Rachael Cannard, a versatile professional based in Kalbar, Queensland. I bring over a decade of experience in customer service, marketing, communications, administration, and project management, with a special focus on events and festival delivery. I spent 4 years as Festival Coordinator for Bleach* Festival, overseeing coordination, marketing, production, and on-site operations…Offering graphic & web design, WordPress development, copywriting, social media strategy, and intuitive intelligence facilitation. I pride myself on clarity, coherence, and accurate meaning making across language and digital environments, with a warm, approachable communication style. I'm Rachael Cannard, a versatile professional based in Kalbar, Queensland. I bring over a decade of experience in customer service, marketing, communications, administration, and project management, with a special focus on events and festival delivery. I spent 4 years as Festival Coordinator for Bleach* Festival, overseeing coordination, marketing, production, and on-site operations

Rachael Cannard

Web Designer, Graphic Designer, Project Manager, +4

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Offering graphic & web design, WordPress development, copywriting, social media strategy, and intuitive intelligence facilitation. I pride myself on clarity, coherence, and accurate meaning making across language and digital environments, with a warm, approachable communication style. I'm Rachael Cannard, a versatile professional based in Kalbar, Queensland. I bring over a decade of experience in customer service, marketing, communications, administration, and project management, with a special focus on events and festival delivery. I spent 4 years as Festival Coordinator for Bleach* Festival, overseeing coordination, marketing, production, and on-site operations…Offering graphic & web design, WordPress development, copywriting, social media strategy, and intuitive intelligence facilitation. I pride myself on clarity, coherence, and accurate meaning making across language and digital environments, with a warm, approachable communication style. I'm Rachael Cannard, a versatile professional based in Kalbar, Queensland. I bring over a decade of experience in customer service, marketing, communications, administration, and project management, with a special focus on events and festival delivery. I spent 4 years as Festival Coordinator for Bleach* Festival, overseeing coordination, marketing, production, and on-site operations

Available to hire

Offering graphic & web design, WordPress development, copywriting, social media strategy, and intuitive intelligence facilitation. I pride myself on clarity, coherence, and accurate meaning making across language and digital environments, with a warm, approachable communication style. I’m Rachael Cannard, a versatile professional based in Kalbar, Queensland. I bring over a decade of experience in customer service, marketing, communications, administration, and project management, with a special focus on events and festival delivery. I spent 4 years as Festival Coordinator for Bleach* Festival, overseeing coordination, marketing, production, and on-site operations

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Sole Trader/Owner at Not Mine Not Yours

September 1, 2015 - Present

Freelance practitioner delivering systems, digital and communication support for individuals and organisations working with complex ideas, values-led work, or sensitive subject matter. Focus on clarity, coherence and accurate meaning making across language and digital environments. Core services include graphic and web design, email marketing setup, social media content development and intuitive intelligence facilitation.

Operations Manager at Connecting Southern Gold Coast

December 1, 2008 - August 31, 2015

Managed day-to-day operations, office & IT administration, customer service, graphic design, marketing, copywriting and festival coordination for Bleach* Festival. Oversaw festival management components to support the Festival Director and ensure delivery across multiple teams.

Festival Administrator at Connecting Southern Gold Coast

October 1, 2011 - August 31, 2015

Festival Administrator for Bleach* Festival; programmed, contracted and planned event delivery; managed communications and logistics across production, marketing and volunteers.

Liaison Officer at Connecting Southern Gold Coast

January 1, 2014 - December 31, 2014

Liaison Officer during Opera on the Beach (2014); first point of contact for visitors and contractors; coordinated radio communications between Front of House, Back of House, Production, Security and Administration teams.

Training & Recruitment Coordinator at Wyndham Vacation Resorts

December 1, 2004 - July 31, 2008

Designed and implemented recruitment and training programs across multiple Marketing Departments; coordinated onboarding, coaching and performance assessment for staff.

Team Leader & Trainer at MBF Australia

September 1, 1998 - September 30, 2004

Led cohorts of up to 16 new recruits through a comprehensive 4-week training program; delivered modules covering Customer Care Consultant responsibilities and performance coaching.

Customer Service Officer at CSR Timber Products

March 1, 1996 - June 30, 1998

Specialist Product Liaison; order processing, fulfillment and customer service activities.

Customer Service Officer/Box Office Manager at Bluesfest

March 1, 2016 - Present

Annual contract role managing two box offices, rostering up to 10 staff, handling complaints and escalation; pre-festival administration including phone enquiries and ticket sales.

Festival Administrator at Connecting Southern Gold Coast (Bleach Festival)

October 1, 2011 - August 31, 2015

Festival management support for Bleach* Festival including administration, content & e-marketing management, social media, intern management, volunteer recruitment, coordination and rostering, production planning, bump in/out, and on-site operations.