I'm Mohammad Raghib, a dedicated Fraud Investigator with over six years of experience in Amazon's Transaction Risk Management Services (TRMS) department. I specialize in identifying suspicious transactions, credit card misuse, and account takeovers across global marketplaces, and I work to mitigate risk while preserving customer trust. Beyond fraud detection, I collaborate with cross-functional teams to review chargebacks, validate customer documents, and ensure policy compliance across MENA and other regions. I speak Arabic fluently and English professionally, and I pride myself on clear communication, meticulous investigation reporting, and a proactive approach to risk management.

Mohammad Raghib

I'm Mohammad Raghib, a dedicated Fraud Investigator with over six years of experience in Amazon's Transaction Risk Management Services (TRMS) department. I specialize in identifying suspicious transactions, credit card misuse, and account takeovers across global marketplaces, and I work to mitigate risk while preserving customer trust. Beyond fraud detection, I collaborate with cross-functional teams to review chargebacks, validate customer documents, and ensure policy compliance across MENA and other regions. I speak Arabic fluently and English professionally, and I pride myself on clear communication, meticulous investigation reporting, and a proactive approach to risk management.

Available to hire

I’m Mohammad Raghib, a dedicated Fraud Investigator with over six years of experience in Amazon’s Transaction Risk Management Services (TRMS) department. I specialize in identifying suspicious transactions, credit card misuse, and account takeovers across global marketplaces, and I work to mitigate risk while preserving customer trust.

Beyond fraud detection, I collaborate with cross-functional teams to review chargebacks, validate customer documents, and ensure policy compliance across MENA and other regions. I speak Arabic fluently and English professionally, and I pride myself on clear communication, meticulous investigation reporting, and a proactive approach to risk management.

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Experience Level

Expert

Language

Arabic
Fluent
English
Advanced
Hindi
Fluent
Urdu
Fluent

Work Experience

Investigation Specialist at Amazon India
May 1, 2019 - August 1, 2025
Investigated suspicious customer activities involving credit cards, payment methods, and high-risk order behavior. Reviewed chargebacks, account-to-cardholder relationships, and payment velocity to detect fraud. Validated customer documents via email queues to reinstate held or sanitized accounts. Handled credit card chargeback cases (CC disputes) with precision. Managed E-Check payment debts using Amazon’s internal financial systems. Ensured compliance with fraud prevention policies across MENA and global marketplaces.
Arabic Language Expert at Thomson Reuters
March 1, 2019 - April 1, 2019
Translated Arabic legal documents into English for litigation support. Reviewed and summarized case files for accuracy and relevance. Collaborated with cross-functional teams and legal professionals to moderate Arabic content.
CSR at Fetchr Shipping
October 1, 2017 - January 1, 2019
Verified delivery addresses with GCC clients using bilingual communication. Coordinated logistics using ERP systems and Google Maps.
CSR at Teleperformance
March 1, 2016 - January 1, 2017
Assisted UAE customers with DU SIM card balance, data usage, and activation issues. Provided troubleshooting support for SIM and network-related concerns.

Education

Master of Arts in Arabic at Jamia Millia Islamia, Delhi
January 1, 2021 - January 1, 2024
Bachelor of Arts in Arabic at Al Azhar University, Cairo
January 1, 2015 - January 1, 2018

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Professional Services, Retail