Rahma Aly Ezzat Ibrahim Mohamed Amra

Customer Service Representative at GTO

- Handling customer and communicating to achieve an efficient and effective solutions - Answering inquiries about travelling and booking hotels for clients

Trainee - Hybrid Training at CIB

Gained knowledge about corporate and SMEs departments; on-site training in SMEs; learned about a new SME product and developed critical thinking through IQ tests.

Trainee - Offline Roward Program at BANQUE MISR

Shadowed a customer service specialist, assisted with administrative tasks, and worked toward daily sales targets to learn product marketing and appeal to customers.

Trainee - Offline at QNB

Shadowed a customer service specialist; received comprehensive training on corporate banking and daily operational issues.

Trainee - Online at CIB

Learned about enterprises and their social responsibility, product selection process, innovation in product creation, and various banking products and services.

Trainee - Offline at FAISAL ISLAMIC BANK

Exposed to Islamic banking aspects regarding credit procedures, customer service and shariah-compliant financial services; assisted with daily tasks and document verification.